Older Adult Protective Services Nurse Investigator

Company name: Philadelphia Corporation for Aging

Title of position: NURSE INVESTIGATOR/CONSULTANT – OLDER ADULT PROTECTIVE SERVICES (OAPS)

Position type: Full Time

Pay range: ( New Salary Effective July 1, 2026) - $78,938.00 - $94,016.42

Location: PCA Main Building

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Benefits

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes holidays, sick days, personal days, and weeks' vacation depending on tenure.

Requirements

Description of Role: Under the supervision of an Older Adult Protective Services Supervisor, the Nurse Investigator is responsible for providing investigation, intervention, assessment, and short-term case management services for consumers aged 60 and above who are at risk of abuse, neglect, and financial exploitation.

Required Education and Experience

Candidate must possess A valid RN license.

and

Minimum of two years of experience in community home health.

and

Ability to function independently as staff educator, multi-disciplinary team member and consultant. Experience addressing complex psychosocial, medical, legal, and ethical client situations is strongly preferred. The ideal candidate must have the ability to work with challenging clients and skills in case assessment are essential. Second language abilities also preferred.

Job Responsibilities:

a. Investigates allegations of abuse, neglect, financial exploitation, and abandonment.

b. Completes a thorough assessment of an older adults needs and creates a care plan to mitigate risks to older adults.

c. Assesses the need for emergency intervention and testifies in court as needed.

d. Resolves issues related to very complex cases involving medical and psychiatric problems.

e. Provides guidance and direction to fellow investigators working with very high-risk consumers who present complex medical and psychiatric symptoms.

f. Advises investigators about laws, regulations, and policies governing services to frail, mentally ill, physically, and financially vulnerable consumers.

g. Documents all case activity in accordance with State regulations, agency policies, and best practices.

h. Identifies resources and service gaps and participates in joint planning with health, mental health, and other human services agencies to strengthen coordination and continuity of care.

i. Establishes relationships with mental health, health, legal, housing and welfare providers so that access to services can occur with a minimum of delay and collaboration on cases is ensured.

j. Arranges and conducts case conferences and participates in on-going problem-solving, program evaluation and development with all staff.

k. Collaborates with staff of other PCA long term care departments, meeting with them regularly to problem-solve.

l. Participates in orientation and training of new hires and conducts in-services with the rest of the OAPS department.

m. Attends regular supervision, staff, and unit meetings.

n. Receives training from PDA in Older Adult Protective Services Investigations and performs the duties of backup Investigator when required.

o. Performs other related duties as assigned.

p. Ensures records and reports are legible, timely, accurate, complete and relevant.

q. Ability to establish rapport with PCA staff, consumers, providers, families, and outside agencies.

r. Bring problems and possible resolutions to supervisory conference.

s. Participate in special projects as assigned.

t. Other duties as assigned.

Professional Characteristics

• Strong organizational skills with high energy level.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Possesses advocacy skills and a sense of professional ethics with a commitment to confidentiality.
• Possess the ability to serve as a team player. And crisis intervention.
• Skilled in clinical assessment
• High level of flexibility.

For information on Philadelphia Corporation for Aging, including more information on our company culture, visit our website at https://www.pcacares.org/

All applicants will receive an acknowledgement that their application has been. Those candidates selected for further consideration will be contacted.

EEO/AAP Statement

Philadelphia Corporation for Aging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by federal, state, or local laws.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.