Patient Services Specialist- Spine
How this pay compares
This posting does not state an hourly rate. Open patient access representative jobs in North Carolina post a median of $20.39 an hour, the middle half $19.93–$24.75, across 29 jobs that state their pay. Patient access representatives employed in North Carolina earn a median of $18.85 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in North Carolina: pay by town and employer
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
At OrthoCarolina , our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization . OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us
We are currently searching for a Patient Services Specialist to work with our OrthoCarolina team at our Spine Center located in Charlotte.
The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.
Essential Functions
- Prepares paperwork necessary for the patient visit.
- Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,
- Collection of co-payments/co-insurance and balances due.
- Follows the process for release of medical information and FMLA/disability forms completion as requested .
Skills and Abilities
- Excellent customer service skills
- Working knowledge of insurance
- Epic/EMR background a plus
- Medical terminology
Qualifications
- High school graduate and/or associate or bachelor's degree
- Prefer minimum of one year experience in medical clinic setting.
Employee Type
Regular
Skills
Health Care, Health Insurance Portability & Accountability Act (HIPAA), Medical Records Management, Medical Terminology, Patient Care, Patient Charting, Patient Education, Patient Information
From OrthoCarolina's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About OrthoCarolina
OrthoCarolina hires imaging techs, nurses and advanced practice providers in North Carolina and South Carolina.
Hires in North Carolina, South CarolinaPay on its listings: 0% of its open jobs state an hourly rate
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