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Front desk & admin

Administrative Assistant II - Heart Failure

Northwestern Medicine logoNorthwestern MedicineChicago, ILFull timePosted 3d ago

How this pay compares

This posting does not state an hourly rate. Open medical administrative assistant jobs in Illinois post a median of $20.03 an hour, the middle half $20.03–$23.50, across 61 jobs that state their pay. Medical administrative assistants employed in Illinois earn a median of $22.44 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).

Medical administrative assistants in Illinois: pay by town and employer

The Patient Access, Coding & Medical Admin job market: pay, applicant demand and hiring, researched nightly

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From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs

About the job

Description

The Administrative Assistant II position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Administrative Assistant II is primarily responsible for providing coordination that may involve collecting and analyzing information prior to presenting to management; preparing reports; expediting work results; and establishing and revising work procedures with a variety of MS Office and other applications.

Responsibilities

  • Greets customers and responds to general and specific inquiries that require advanced departmental knowledge and critical thinking skills.
  • Independently collects information and coordinates preparation of reports.
  • Identifies and assesses issues and opportunities for improvement and implements changes following managerial review.
  • Maintains department schedule by coordinating calendars for department personnel, arranging meetings, conferences, teleconferences and travel with minimal direction.
  • In collaboration with Management, creates and maintains operating procedures and guidelines.
  • Reads, researches and routes correspondence: drafts letters and documents; collects and analyzes information and initiates telecommunications.
  • Delivers and/or coordinates the delivery of documents and materials as required.
  • Maintains equipment in good working order.
  • Records meeting discussions by attending meetings and recording key discussions and conclusions.
  • Supports accounts receivable/payable processing.
  • May perform other duties as assigned.

Qualifications

Required

  • High school diploma or GED equivalent.
  • Two (2) to five (5) years’ experience in a relevant role.

Preferred

  • College studies and/or a minimum of two years providing office services (strongly preferred).
  • Basic understanding of Microsoft Office Software.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

From Northwestern Medicine's job posting, checked 4 Nov 2026. The employer's own page is the final word on requirements and availability.

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About Northwestern Medicine

Academic health system with 11 (source: Northwestern Medicine, Careers at Northwestern Medicine) hospitals and hundreds of care locations in the Chicago area and northern Illinois. Source: Northwestern Medicine, Careers at Northwestern Medicine

Based in Chicago, ILHires in Illinois, Missouri, Michigan, Iowa, IndianaPay on its listings: 0.3% of its open jobs state an hourly rate

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