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Front desk & admin

Health Information Management Technician

NorthKey Community CareCovington, KYFull timePosted 2w ago

About the job

NorthKey Community Care is seeking a Health Information Management Technician to join our team. This position is responsible for compiling, processing, and maintaining medical records within NorthKey's Electronic Health Record (EHR) system and paper records system in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements. Schedule: Full-time, Monday through Friday, 8:00 am to 5:00 pm. Location: 503 Farrell Drive, Covington, KY 41011.

PERKS & PAY

  • Salary: $14.40 to $15.05
  • Potential for up to 12% contingency bonus
  • Generous plan for paid time off (PTO) (Up to 16 days the first year)
  • 10 Paid Holidays
  • Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
  • HSA Employer match up to $1000, depending on plan
  • 401(k) with employer match
  • Professional Development
  • Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.

QUALIFICATIONS

  • High school diploma required. An associate’s degree in health information management (or related field of study) is preferred. Working towards RHIT certification is preferred.
  • One year of experience with medical records/health information is preferred.
  • Experience with electronic health records is required.
  • Previous experience in a medical office or healthcare setting is preferred.
  • Proficiency with medical office systems and electronic health records (EHRs).
  • Strong knowledge of medical terminology and coding systems.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent organizational and communication skills.

JOB DUTIES

  • Respond to requests for copies of health records; ensure appropriate paperwork (HIPAA and 42 CFR Part 2 compliant release of information, consents, subpoena, etc.) is on file, and log details of requests for health information. Practice the minimum necessary doctrine; ensure that copies include only information that is requested and available to be released. Obtain authorization from appropriate parties.
  • Process, store, and retrieve electronic health information. Maintain and utilize a variety of health record indexes, storage, and retrieval systems, both paper and electronic.
  • Adhere to HIPAA and 42 CFR Part 2 policies and procedures and maintain strict confidentiality in matters of client information.
  • Ensure that client records are complete and accurate and consistently work to reduce the number of data collection errors in the electronic health record.
  • Scan client documentation into the electronic health record as needed.
  • Prepare electronic data to submit for state reporting.
  • Process disability requests.
  • Pull paper charts as needed for record requests.
  • Process chart audits.
  • Mail certifications and/or deliver to the courthouse or attorney’s offices as needed.
  • Train staff on health information management procedures.
  • Answer phone calls in response to request inquiries, status of release, etc.
  • Maintain knowledge and understanding of HIPAA, 42 CFR Part 2 regulations, and NorthKey’s Privacy Policies.

NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW

Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!

From NorthKey Community Care's job posting, checked Oct 29, 2026. The employer's own page is the final word on requirements and availability.

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About NorthKey Community Care

NorthKey Community Care hires mental health staff, front-office staff and nurses in Covington, Florence and Falmouth in Kentucky.

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