Office Manager - Detox and Recovery Facility
How this pay compares
This posting does not state an hourly rate. Open practice manager jobs in Ohio post a median of $24.48 an hour, the middle half $23–$24.80, across 5 jobs that state their pay. Practice managers employed in Ohio earn a median of $30.87 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
About New Day Recovery
At New Day Recovery , we believe recovery is possible for everyone. Located in Niles, we provide medical detoxification and residential treatment. Our dedicated team works together to create a safe, supportive, and healing environment where individuals can begin and sustain their recovery journey.
SUMMARY
The Office Manager oversees the daily operations of the front office and administrative functions to
ensure quality, professional, and efficient client service, ensuring compliance with agency standards,
smooth operations and excellent customer service.
ESSENTIAL FUNCTIONS
- Leadership & Office Operations
o Direct, supervise, and coordinate front office operations to ensure efficient daily workflow, excellent client service.
o Provide leadership, mentoring, and training to front desk and administrative staff.
o Develop, implement, and maintain office procedures that promote efficiency and compliance.
o Oversee scheduling systems and client check-in/check-out processes.
- Administrative & Client Support
o Assist front office staff with phones, scheduling, and client check-in as needed.
o Train staff on EMR systems and best documentation practices.
o Coordinate facility or office needs, such as supplies, equipment maintenance, and
communication systems.
- Compliance & Quality Assurance
o Maintain accurate and confidential client records in compliance with HIPAA and all regulatory agencies.
o Participate in audits and support agency quality improvement initiatives.
MINIMUM QUALIFICATIONS
- Must be at least 18 years of age.
- Successful completion of BCI/FBI background check and pre-employment drug screen.
- At least three (3) years of experience in office administration, with at least one (1) year of supervisory
or leadership experience.
SKILLS & ABILITIES
- Knowledge of insurance verification, eligibility, and benefits preferred.
- Exercise discretion, critical thinking, and problem-solving skills to make sound, independent decisions
in significant matters.
- Demonstrate excellent oral, written, and interpersonal communication skills; balancing compassionate
support with professional structure.
- Remain organized and detail-oriented, managing multiple tasks concurrently in a fast-paced
environment and adapting to client needs.
- Demonstrate proficiency in Microsoft Office, CRM tools or other referral tracking systems.
Benefits
- PTO and Holidays
- Company-sponsored life insurance at no cost to employee.
- Medical, Vision and Dental insurance and supplemental insurances.
- 401K
From New Day Recovery's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About New Day Recovery
New Day Recovery hires mental health staff, front-office staff and medical assistants in Niles, Austintown and Newton Falls in Ohio.
Hires in OhioPay on its listings: 9.1% of its open jobs state an hourly rate
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