Receptionist

About Us

Specialized Care for the Patients Who Need It Most.

NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients, team members, physicians, and families. We dare to do things differently, bringing together compassionate care, specialized expertise, and an interdisciplinary approach to meet the unique needs of those we serve. It is this commitment that distinguishes NPH as the healthcare provider of choice.

As a national leader in behavioral healthcare, NPH specializes in caring for patients with acute psychiatric and complex medical needs. Our hospitals provide patient-centered care through an interdisciplinary, multi-specialty approach, ensuring our patients receive the specialized support they need when they need it most.

With locations in Indiana, Michigan, Texas, Ohio, and Arizona, we are expanding access to our unique model of care across the United States. Join NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients, families, and communities every day.

Overview

Phoenix Medical Psychiatric Hospital is looking for a full-time Receptionist to support our patient care team at our hospital. The number one priority for all staff is clinical excellence with exceptional compliance performance.

Benefits of joining NPH

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

Responsibilities

• Gathers registration information and registers all patients coming into the hospital.
• Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
• Greets visitors and patients and gives directions as needed.
• Demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

Qualifications

• Education: High School Diploma or GED required. Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting.
• Experience: 1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience. Clerical and switchboard experience preferred. Familiarity with handling front-office responsibilities and documentation is preferred.
• Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation.
• Demonstrable customer service and communication skills