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Front desk & admin

Administrative coordinator

National Therapy Center$18–$22/hrGermantown, MDFull-TimePosted 1mo ago

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About the job

We are looking for a organized, reliable, and people-friendly administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. This role is essential to keeping the practice running smoothly behind the scenes and supporting our clinical team, families, and leadership.

Key Responsibilities

Authorizations & Insurance Support

  • Manage therapy authorizations across payers (including Medicaid/MCOs and other plans)
  • Track authorization start/end dates and visit limits
  • Submit authorization requests and follow up as needed
  • Communicate authorization status to clinicians and leadership
  • Flag potential gaps or expirations proactively

Front Desk & Client Coordination

  • Serve as a point of contact for families, therapists, and corporate
  • Answer phone calls and emails professionally and warmly
  • Support intake, scheduling coordination, and basic client inquiries.

Prioritizing applicants with prior healthcare experience.

C ome join our warm, friendly and amazing team here at NTC!

From National Therapy Center's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.

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About National Therapy Center

National Therapy Center hires mental health staff, therapists and front-office staff in Maryland and District of Columbia.

Hires in Maryland, District of ColumbiaPay on its listings: 86.7% of its open jobs state an hourly rate

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