Patient Access Representative - OMH - Gaylord, MI
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How this pay compares
This posting does not state an hourly rate. Patient access representatives employed in Michigan earn a median of $21.24 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Michigan: pay by town and employer
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
A Day in the Life
- Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed.
- Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities.
- Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills.
- Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked.
- Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes.
- Acts as a preceptor for new hires to provide all levels of education required for that position.
- Performs other duties as assigned by the PAS leadership team.
What’s Required
- Associate's degree or 2 years formal education or equivalent experience.
- Two (2) years' work experience in customer service, healthcare or business-related field.
Are you Munson Material? Apply today!
Schedule rotates as follows:
First week -
Monday 8 to 430, Tuesday 8 to 430, Wednesday 7pm to 730a, Saturday 7a to 730pm
Second Week -
Sunday 7a to 730p, Monday 8 to 430, Tuesday 8 to 430, Wednesday 7pm to 730a
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
From Munson Healthcare's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Munson Healthcare
Munson Healthcare hires nurses, nursing assistants and therapists in Michigan.
Hires in MichiganPay on its listings: 0.2% of its open jobs state an hourly rate
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