Patient Care Associate (PCA) - Emergency Department (Days)

Find your calling at Mercy!

Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patients highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.

Position Details

Patient Care Associate (PCA) - Emergency Department

Mercy Ada | Full-Time Days

7:00 AM - 7:00 PM | Three 12-Hour Shifts Per Week

Are you passionate about helping patients during some of their most critical moments? Join the Emergency Department team at Mercy Ada and play an important role in delivering compassionate, high-quality care to our community.

As a Patient Care Associate (PCA), you'll work alongside nurses and other healthcare professionals to support patient care, promote comfort and safety, and help ensure a positive experience for every patient who enters our Emergency Department. This fast-paced environment offers variety, teamwork, and the opportunity to make a meaningful difference every day.

What You'll Do

• Assist patients with daily care activities, hygiene, mobility, and comfort needs.
• Obtain and document vital signs and other patient information in the electronic medical record.
• Observe patient conditions and promptly communicate changes to the nursing team.
• Support admissions, discharges, and patient transfers.
• Assist with specimen collection and point-of-care testing as appropriate.
• Help maintain a safe, clean, and organized patient care environment.
• Provide clerical and customer service support, including answering phones and responding to patient needs.
• Collaborate with nurses, providers, and other healthcare team members to deliver exceptional patient care.

What Makes This Role Great

• Full-time schedule with only three shifts per week
• Opportunity to gain hands-on patient care experience
• Work in a dynamic, team-oriented Emergency Department
• Make a direct impact on patient outcomes and experiences
• Be part of Mercy's mission of compassionate care

Ideal Candidates Will Have

• A caring, patient-centered approach
• Strong communication and teamwork skills
• The ability to stay organized and adapt in a fast-paced environment
• A commitment to safety, quality, and exceptional service

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.