Patient Navigator - Marshall Health Population Health
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Job Responsibilities:
Patient Engagement
Establish and maintain positive, trusting relationships with assigned patients.
Serve as a consistent point of contact throughout the patient’s healthcare journey.
Conduct proactive outreach through telephone, text messaging, patient portal, and other approved communication methods.
Educate patients regarding available healthcare services, resources, and preventive care opportunities.
Encourage patient participation and self-management.
Care Coordination
Coordinate appointments across primary care, specialty care, diagnostics, and ancillary services.
Facilitate timely referrals and ensure closed-loop communication between providers.
Assist patients with follow-up after emergency department visits and hospital discharge.
Coordinate preventive screenings and recommended follow-up care.
Collaborate with providers and care teams to ensure continuity of care.
Population Health Management
Work assigned patient registries to identify and close gaps in care related to:
Medicare Stars measures
HEDIS quality measures
Medicare Shared Savings Program (MSSP)
Value-based payment programs
Internal quality initiatives
Examples include:
Annual Wellness Visits
Colorectal cancer screening
Breast cancer screening
Cervical cancer screening
Diabetic retinal examinations
Kidney Health Evaluation
Blood pressure control
Diabetes monitoring
Childhood preventive services
Adult immunizations
Digital Health Navigation
Assist patients with:
Patient Portal enrollment and utilization
Telehealth appointment preparation
Remote Patient Monitoring onboarding
Completion of electronic forms and questionnaires
Digital communication tools
Appointment reminders
Support Marshall Health Network’s Digital Front Door initiatives.
Barrier Assessment
Identify and assist patients experiencing barriers to care, including:
Transportation
Financial concerns
Scheduling challenges
Technology access
Health literacy
Social needs
Coordinate appropriate referrals to community resources and internal support services.
Care Team Collaboration
Work collaboratively with:
Physicians
Advanced Practice Providers
Registered Nurses
Care Managers
Clinical Pharmacists
Behavioral Health Providers
Dietitians
Social Workers
Community Health Workers
Telehealth Services
Escalate clinical concerns promptly to licensed healthcare professionals.
Documentation
Accurately document all patient interactions, outreach activities, barriers, referrals, and outcomes within the electronic health record and designated population health applications.
Maintain complete and timely documentation in accordance with organizational policies.
Quality Improvement Responsibilities
Participate in initiatives designed to improve:
Patient access
Quality performance
Preventive care completion
Chronic disease management
Patient experience
Utilization management
Value-based care outcomes
Identify workflow improvement opportunities and communicate recommendations to leadership.
From Marshall Health's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
Selected agencies hiring now
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GHR HealthcareHealthcare staffing agency
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Compunnel HealthcareTravel nursing agency
Its pages say it places RNs, LPNs and CNAs on travel, local and per diem work, allied health (PT, OT, SLP, radiology, lab, respiratory) on travel and contract, plus medical admin (billing, coding, front desk) and pharma/
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About Marshall Health
Marshall Health hires nurses, front-office staff and advanced practice providers in Huntington, West Virginia.
Hires in West VirginiaPay on its listings: 0% of its open jobs state an hourly rate
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