Clinical Support Specialist- BCBA

Ready to love where you work? Magical Moments ABA is looking to hire a talented and experienced Board Certified Behavior Analyst (BCBA) to serve in a clinical leadership role.

POSITION OVERVIEW

The Clinical Support Specialist (CSS) is a mid-tier clinical leadership position responsible for supporting clinical excellence, strengthening quality assurance initiatives, and promoting consistent implementation of clinical best practices across assigned service areas. As an experienced BCBA and clinical leader, the CSS maintains a clinical caseload while providing direct supervision, mentorship, consultation, and professional support to BCBAs and other members of the clinical team.

The Clinical Support Specialist serves as a bridge between frontline BCBAs and clinical leadership, acting as a primary resource for BCBA onboarding, routine clinical consultation, case management support, treatment planning, and clinical problem-solving. The CSS provides BCBA supervision and guidance while helping clinicians navigate clinical challenges, organizational processes, and the day-to-day responsibilities of managing ABA services.

In addition to supporting BCBAs in their assigned state or region, the Clinical Support Specialist collaborates with clinical leadership to implement quality initiatives, promote clinical consistency, and identify opportunities for continuous improvement. The CSS is expected to model clinical excellence, ethical decision-making, effective leadership, and a commitment to professional development while contributing to a collaborative, feedback-rich clinical culture.

REPORTS TO: Area Clinical Director or VP of Clinical Operations

REQUIREMENTS

To be eligible for the Clinical Support Specialist position, the candidate must meet the following criteria:

• BCBA Certification: Must have maintained BCBA certification for a minimum of 2 years.
• Clinical Experience: Demonstrated experience independently managing a full caseload and delivering high-quality ABA services.
• Clinical Performance: Consistent history of meeting clinical, documentation, and quality assurance expectations.
• Supervision & Leadership: Demonstrated competency in supervising RBTs/BTs and providing effective clinical feedback, mentorship, and support to other clinicians/ABA practitioners.
• Professional & Ethical Standing: Must be in good standing with the BACB and consistently demonstrate adherence to ethical standards, company policies, and payer requirements.
• Leadership & Communication: Demonstrated ability to have excellent organization and time management skills, collaborate effectively, communicate professionally, engage in bidirectional feedback, and support continuous clinical improvement.

RESPONSIBILITIES

Specialist Level Delegations

• Supervise BCBAs:
• Meet weekly with each BCBA supervisee <1 year certified as a BCBA, <6 months employed as a BCBA with Magical Moments, and/or low performing (as indicated by KPIs) BCBA employed with Magical Moments to review clinical case needs and provide ongoing support toward achieving KPIs
• Meet biweekly with BCBA supervisee >1 year certified as a BCBA and/or >6 months employed as a BCBA with Magical Moments to review clinical case needs and provide ongoing support toward achieving KPIs
• Act as a BCBA experience navigator–be a listening ear to BCBAs by providing support and guidance in collaboration with the state-based leadership team
• Serve as on the ground support for consultative overlaps and clinical case review meetings, as necessary or requested by the BCBA supervisees and as the need is otherwise identified. Including but not limited to:
• Troubleshoot caseload issues, such as failure to meet goals or regression, and collaborate with BCBAs to identify barriers and strengthen caregiver participation and treatment implementation
• Provide in-person supervision/monitoring to BCBAs and RBTs
• Assist BCBA supervisees with initial and reassessments in person within a defined drive time or remotely when outside the defined drive time.
• Assist in delivering training/supervision to RBTs or caregivers with remote supervisors
• Act as the RBT Requirements Coordinator for all RBTs assigned to clients under the care of your designated BCBA supervisees
• Carry out Individualized Treatment Plan Reviews and corresponding Start of Services Fidelity Checks for assigned BCBA supervisees
• Communicate edit and revisions requests for assessments, reassessments, and treatment plans
• Assist BCBA supervisees in navigating insurance and authorization denials by advising edits and guiding through the peer to peer process per insurance feedback
• Carry out BCBA Onboarding Sessions for assigned BCBA supervisees
• Participate in weekly 1:1s with direct supervisor to review implementation of clinical operations initiatives, assess outcomes, and receive feedback via Clinical Support Specialist Scorecard
• Participate in biweekly/monthly team meetings led by direct supervisor with all Clinical Support Specialists in designated state/region to assess progress on current initiatives and prepare for roll-out of new clinical operations initiatives

Case Management Responsibilities

• Carry a caseload of no less than 2 clients in a manner that allows you to complete the remainder of your duties
• Provide supervision to BT/RBTs under your caseload, and, availability permitting, fill in for other BCBAs who are not available and support is needed
• Conduct Initial Assessments for incoming clients