RN Hospice Case Manager

RN Hospice Case Manager

Position 1: Full-Time

Position 2: Full-Time On-Call (Monday-Friday)

Position 3: PRN

Position Summary

The RN Hospice Case Manager is responsible for coordinating and managing the plan of care for hospice patients across all care settings. This role provides comprehensive nursing assessment, care coordination, symptom management, patient and family education, and collaboration with the interdisciplinary team to ensure patients receive compassionate, high-quality end-of-life care.

The RN Case Manager serves as the primary clinical leader for assigned patients, promoting comfort, dignity, and quality of life while supporting patients and families through the hospice journey.

Key Responsibilities

Patient Care & Care Coordination

Conduct comprehensive nursing assessments upon admission and throughout hospice services.

Develop, implement, and update individualized plans of care based on patient needs and goals.

Manage an assigned hospice caseload and coordinate services across the continuum of care.

Monitor patient condition and respond appropriately to changes in clinical status.

Provide symptom management and pain management interventions consistent with hospice philosophy and physician orders.

Coordinate admissions, recertifications, transfers, discharges, and transitions in care.

Participate in after-hours and on-call responsibilities, as assigned.

Interdisciplinary Team Collaboration

Collaborate with physicians, nurse practitioners, hospice aides, social workers, chaplains, volunteers, and other team members to ensure coordinated patient care.

Participate in Interdisciplinary Group (IDG) meetings and care planning discussions.

Communicate changes in condition and care needs to appropriate team members.

Patient & Family Support

Educate patients and families regarding disease progression, symptom management, medications, and available hospice services.

Provide emotional support and guidance through end-of-life care decisions.

Promote patient dignity, autonomy, and quality of life in accordance with hospice philosophy.

Documentation & Compliance

Maintain accurate, timely, and complete clinical documentation consistent with hospice regulations and agency standards.

Ensure documentation supports eligibility, recertification, care planning, and reimbursement requirements.

Participate in quality assurance, performance improvement, and regulatory compliance initiatives.

Support survey readiness and adherence to CMS, state, and federal hospice regulations.

Required Qualifications

Current, active Registered Nurse (RN) license in good standing in Ohio.

Minimum of two (2) years of nursing experience.

Valid driver's license, reliable transportation, and automobile insurance.

Strong clinical assessment and critical thinking skills.

Excellent communication, organization, and time management abilities.

Ability to work independently while collaborating effectively within an interdisciplinary team.

Preferred Qualifications

Previous hospice, home health, palliative care, oncology, or end-of-life care experience.

Case management experience.

Knowledge of CMS hospice Conditions of Participation.

Experience with electronic medical record (EMR) systems.

BSN preferred.

CHPN certification or willingness to obtain certification.

Physical & Work Requirements

Ability to travel throughout assigned service areas to provide patient visits.

Ability to lift, transfer, reposition, and assist patients as needed.

Ability to sit, stand, bend, walk, and drive for extended periods.

Ability to perform clinical assessments and nursing interventions in patients' homes, facilities, and inpatient settings.

Ability to use a computer, tablet, and EMR system for documentation and communication.

What We Offer

Competitive compensation based on experience

Medical, dental, and vision insurance

Retirement savings plan

Paid time off and paid holidays

Mileage reimbursement

Supportive leadership and interdisciplinary team environment

Ongoing professional development opportunities

Meaningful work serving patients and families during life's most important moments

About Continuum Care Hospice

At Continuum Care Hospice, we are committed to providing compassionate, patient-centered care that honors comfort, dignity, and quality of life. Our team works together to support patients and families through every stage of the hospice journey with excellence, respect, and compassion.

Equal Opportunity Employer

We are an Equal Opportunity Employer and consider all applicants for positions without regard to race, color, religion, sex, national origin, age, sexual orientation, marital status, veteran status, disability, or any other protected characteristic under applicable law.

INDRN