Optometric Technician I - 226

Optician I

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

Review Physician’s prescriptions and orders based on medical charts

Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences

Provide honest but compassionate feedback about aesthetic choices in frames

Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires

Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety

Communicate with physician with questions or concerns about prescriptions and other eye-related issues

Perform adjustments and repairs of eyewear

Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

Good organizational and multitasking abilities

Coachable-open to feedback and continual improvement

Flexible and adaptable

Professional phone and office etiquette required

Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Opticians