Substance Use Disorder (SUDS) Case Manager

Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho.

Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions. We provide access to comprehensive and integrated multi-disciplinary services through the Patient Centered Medical Home model of care.

But we’re not just invested in our patients – we’re invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a "family" spirit. Our team members are dedicated and provide a patient centric approach to care and know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.

The benefits of working for KCH include

• Medical, Dental, Vision, and Life insurance
• Education Assistance and Guided Career Pathways
• 4% 401K employer match
• In-house medical, dental, or behavioral health services
• Year round, affordable on-site childcare at KCH Kid’s Club

Make a meaningful difference in the journey to recovery! Kaniksu Community Health is expanding its support for individuals experiencing substance use disorders and is seeking a compassionate Substance Use Disorder (“SUDS”) Case Manager to help strengthen the connection between patients, healthcare services, and community resources. This position offers an exciting opportunity to play a key role in enhancing our existing services, helping patients overcome barriers to care, and supporting them as they work toward healthier, more fulfilling lives. Join our team and be part of making a lasting difference in the communities we serve.

Under the direction of the KCH Director of Behavioral Health and Behavioral Health Providers and as a member of the Kaniksu Community Health Patient Centered Medical Home (PCMH) Team, a typical day of the SUDS Case Manager might include;

• Provides appropriate triage support for individuals with a substance use disorder in need of supportive health/social services.
• Works as a treatment team member.
• Provides crisis response and support when needed.
• Maintains electronic client files, including mental health screenings and encounter notes.
• Coordination of identified care needs with appropriate supportive services.
• Services are community-based and may be provided via telehealth on in-person.
• Compliance with confidentiality policy as it applies to protection of client’s rights.
• Communicates with the members of the treatment team.
• Makes CPS (Child Protection Services) referrals when necessary.
• Strict adherence to Professional Code of Ethics for appropriate discipline. (if not aware of this Code, must obtain a copy and become familiar with it)
• Provides all services in a professional and respectful manner at all times.
• Understanding and adherence to all Kaniksu Community Health Policies and Procedures.
• Attends all staff, Behavioral Health meetings and other meetings as necessary.
• Regular and predictable attendance is an essential function of this position.
• Responsible for relating well to people from diverse ethnic and cultural backgrounds and for having empathy for patients with demonstrated ability to treat them with dignity and respect.

Experience Needed to Land this Gig

• Bachelor's degree in Social Work (BSW) from an accredited college or university.
• Must meet the qualifications to obtain licensure as a bachelor-level social worker in the State of Idaho (LBSW).
• Experience working in mental health, substance use disorder services, or a related human services field preferred.
• Knowledge of community resources and the ability to develop and maintain effective community partnerships.
• Working knowledge of administrative procedures within a federally funded community health center preferred.
• Knowledge of social work principles, practices, and ethical standards.
• Ability to assess patient needs and coordinate appropriate services and referrals.
• Strong communication, interpersonal, and organizational skills.
• Ability to work collaboratively as part of an interdisciplinary treatment team.
• Knowledge of community-based resources and supportive services.
• Ability to maintain accurate and timely electronic client records.
• Computer skills necessary to maintain client charts and communicate effectively within the organization.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Ability to work effectively with individuals experiencing substance use disorders and complex social or behavioral health needs.
• Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check.

Work Schedule:

Full Time

No. of Hours/week – 40 hours

Schedule Options – 4x10 hour days or 5x8 hour days