Patient Access Receptionist- Ortho FT

POSITION SUMMARY

To support Hunt Regional Medical Partners' multi-specialty practice in a medical --clerical administrative capacity.

POSITION REQUIREMENTS

Minimum Education: High School Diploma or GED

Minimum Work Experience: Experience in Medical Office Environment

Required Licenses/Certifications: None

Required Skills, Knowledge, and Abilities: Will possess excellent verbal/communication skills. Possess the ability to resolve conflict. Possess excellent listening skills. Solid Computer Skills. Solid Customer Service Skills. Ability to Multi Task. Solid Organization Skills. Experience in Medical Office Environment. Ability to Work in Fast Paced, Busy Environment.

Preferred Qualification: None

JOB SPECIFIC FUNCTIONS

• Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
• Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
• Attends the required corporate integrity and compliance training and education programs.
• Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
• Complies with all HIPAA standards.
• Answer Telephones, assist with follow up appointments
• Schedule Patients
• Canceling and Re-Scheduling Patients in System(s)
• Patient Check In and Out
• Collect Copayments and Counter Payments
• Assures completion of required forms
• Scan and Index Documents into System(s)
• Account for Daily Encounters
• Balance Cash Drawer
• Transmission of Documents to All External Entities
• Prepare Paperwork for Daily Clinic
• Enter Demographic and Insurance Information into System(s)
• Post Charges and Copayments as Appropriate within Billing System
• Manage Outstanding Patient Balances and Collect as Patients Flow Through Clinic Environment
• Convey Overpayments
• Call and Confirm Appointments
• Photo Documentation for Charts
• Manages Pharmaceutical Reps, Samples, and Meetings Throughout Office
• Coordinates Identification and Insurance information with On-Site Lab Draw Station
• Coordinate External Lab Pick Ups
• Support Physician and Co Workers in General Administrative Tasks