Scheduling Coordinator

Duties

• Responsible for day-to-day operations of the O.R. scheduling/verification department of

the technical and support staff.

• Controls, verifies demographic information accuracy into the computer system; verifies

that copies of all patients' insurance records are made and placed into file;

verifies that notification is sent to insurance companies.

• Provides technical instructions and training of personnel in techniques, computer system usage, and organization

of work.

• Coordinates staffing needs; schedules and maintains adequate coverage and effective utilization of the department

personnel.

• Covers all staffing gaps as needed. Resolves patient/family dissatisfaction by investigating concerns and providing

corrective actions.

• Recommends changes in service, policies and procedures, if needed, to improve the department performance and

productivity.

EDUCATION + EXPERIENCE REQUIREMENTS:

H.S. Diploma, college degree in related field preferred.

3+ years experience in a hospital and or surgical center setting in the Scheduling and Coordination Department.