Surgical Coordinator Full Time Days

JOB SUMMARY

CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.

HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Position Summary

Maintains the surgical schedule for patient care and workflow efficiency. Primary responsibilities include scheduling patients for eye surgery, submit all surgical documentation to OR, obtaining authorization from payers, and work closely with the patient and physician to coordinate surgeries in a timely matter; coordination with all team members, including providers to ensure timely and efficient care delivery. This position requires the ability to multitask many complex issues at once and the employee must possess outstanding verbal and written communication skills.

Duties

• Performs clinical assessments and competencies.
• Communicate timely and effectively to patients, providers, insurance plan, OR staff to ensure coordination of surgical care is timely and complete.
• Consent patients for surgeries
• Address customer service concerns and engage in problem solving to achieve desired outcomes.
• Communicate with the Clinic Manager and Administrative Director daily and escalate any patient care concerns.
• Identifies service and operational problems and issues.
• Compiles surgery paperwork as directed by OR
• Follow-up with PCP offices for patients’ preoperative reports
• Maintain confidentiality of all reports and patient information.
• Consult supervisor, co-workers or appropriate resources to solve health information questions.
• Make sound decisions on best use of resources in support of medical center priorities and strategies.
• Support the successful operational implementation and use of technology and New Products.
• Performs various other office tasks as needed.
• Travel to satellite clinics as needed.

JOB QUALIFICATIONS

Minimum Education

• Associate's degree required, OR two (2) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

Preferred Education

• N/A

Minimum Work Experience and Qualifications

• Two years of experience working in a clinic or hospital setting
• Ability to multitask in a fast-paced environment.
• Previous medical center experience required.
• Proficient with a variety of software applications.
• Ability to communicate effectively verbally and in writing.
• Must be able to work in a union environment.

Preferred Work Experience and Qualifications

• N/A

Required Licensure, Certification, Registration or Designation

• Los Angeles County Fire & Safety Card (required within 30 days of hire)
• Assault Response Competency (ARC) (required within 30 days of hire)

Status: Full Time

Shift: Days

Hours: 80hrs

Weekly/Bi-Weekly Hours: 40hrs/80hrs

FTE: 1.0