Patient Registration Rep - Emergency
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How this pay compares
This posting does not state an hourly rate. Patient access representatives employed in Michigan earn a median of $21.24 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Michigan: pay by town and employer
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About the job
Detroit Hospital on West Grand Blvd.
Emergency Department
Shift Days 8am-430 pm
Full Time
Role Overview
As a Patient Registration Representative, you will be the first point of contact for patients, ensuring a smooth and welcoming experience. You'll handle patient registration, insurance eligibility verification, and cash collections while advocating for patient needs. Your role is vital in creating a positive and efficient healthcare experience for all.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Follow standard operating procedures for patient registration, including face-to-face check-in and preregistration.
- Confirm insurance eligibility and manage cash collections.
- Update patient registration and insurance information accurately.
- Respond to inquiries from callers and customers, advocating on their behalf.
- Provide efficient and effective customer relationship management, instilling loyalty and anticipating needs.
What You Will Need
Required Qualifications
- High school diploma or G.E.D. equivalent.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors.
Preferred Qualifications
- One (1) year of experience in patient admitting, registration, and/or insurance eligibility verification in a hospital or medical office setting.
- EPIC training/experience and familiarity with insurance payor systems and ICD-10 medical terminology.
What We Offer
At Henry Ford Health, you'll find opportunities for career growth, collaboration with dedicated professionals, and the chance to contribute to mission-driven work. We prioritize learning and development, empowering you to make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now and be part of a team that's transforming healthcare!
From Henry Ford Health's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Henry Ford Health
Health system headquartered in Detroit with more than 550 (source: Henry Ford Health, About Henry Ford Health) care sites across Michigan, including hospitals, urgent care, pharmacies and home health. Source: Henry Ford Health, About Henry Ford Health
Based in Detroit, MIHires in Michigan, WashingtonPay on its listings: 1.6% of its open jobs state an hourly rate
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