Administrative Assistant / Front Desk

Hearts and Hands of Care is looking for an administrative assistant to join our team in our Anchorage office. This person will work to support the daily operations of the office.

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Responsibilities

• Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
• Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders.
• Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible.
• Liaise with visitors - Act as point person for office guests.
• Communicate policies and procedures - Alert employees of new processes, rules and regulations.
• Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed.

Requirements

• High school diploma
• 1-2 years experience as an administrative assistant, secretary or receptionist preferred
• Strong organizational, communication, and time-management skills
• Proven ability to work in a fast-paced environment
• Positive, high-energy attitude
• Resourcefulness, creativity, and problem-solving skill set
• Familiarity with office equipment (i.e. printers, fax machines, projectors)
• Proficiency in Microsoft Office (especially MS Excel and PowerPoint)

WORK ENVIRONMENT

• Indoors in a office setting

Schedule

• Monday thru Friday

Salary/Benefits

• Competitive Pay
• Paid Time Off
• Healthcare
• Dental
• Vision
• Life Insurance
• Health Savings Account
• 401K Savings Plan

About Hearts and Hands of Care:

Hearts & Hands of Care was formed to relieve some of that distress and to serve as a platform for guidance and learning for families and individuals.

What started as an individual support provider has now grown into an organization that helps support families to support themselves. Our objectives include initiating and maintaining contact with families, creating schedules for parents, sharing information, education, and participation with other agency networks and government agencies.

The people we serve include two-parent families, single-parent families, individuals with disabilities, individuals that are rurally located, children, adolescents, and senior citizens.

We help families brainstorm solutions to problems, help them navigate the complex social service system and assist in locating medical and adaptive equipment. We also assist with applications for services that include: DD Eligibility, TEFRA, Respite, SSI/SSA, Transportation and Public Assistance.

ACKNOWLEDGMENT

Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development).

Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood.