Registered Nurse, Case Manager (Lincoln Road Family Medicine) - Quality Management

POSITION SUMMARY

The Chronic Care Case Management Nurse supports Medicare patients through assessment, planning, facilitation, and advocacy to promote effective, cost‑efficient health outcomes. This role helps patients understand and use their health plan benefits; coordinates needed services and works to remove barriers to appropriate care. The nurse functions both independently and collaboratively within a multi‑specialty clinic environment and may rotate among clinics, primarily conducting non–face‑to‑face encounters with the Medicare population.

EDUCATION & EXPERIENCE:

Graduation certificate from an accredited Registered Nurse (RN) program, required

Current MS state licensure, required

CPR, ACLS, and IV certifications, preferred

Three (3) years of prior experience, preferred

QUALIFICATIONS

Strong discretion and ability to handle confidential information

Composure in fast‑paced, high‑pressure environments

Willingness and ability to learn new technologies

Dependable, punctual, and highly detail‑oriented

Strong multitasking and independent‑work capabilities

Excellent written and verbal communication skills

Accurate documentation skills

Ability to follow established workflows consistently

Knowledge of EMR, medical management and policies and procedures

Intermediate skills in work processing, spreadsheet and database development and maintenance

WORK SCHEDULE:

Monday-Friday, 8:00AM -5:00PM