Retirement Counselor

About Us: Glen Park Senior Living is dedicated to providing exceptional senior living solutions, focused on enriching the lives of our residents. With a commitment to excellence and a warm, supportive environment, we offer personalized services to meet individual needs.

Job Summary: We're hiring a Marketing Director/ Retirement Counselor to join our team. In this role, you'll assist with resident onboarding and generate leads for our community.

Responsibilities

• Achieve maximum occupancy levels and meet monthly benchmarks.
• Follow up with leads and develop new resources using CRM software.
• Present community benefits effectively.
• Understand customer needs and wants.
• Conduct morning rounds to ensure facilities are tour ready.
• Follow up on all leads, tours, reservations, and inquiries.
• Assist with administrative tasks.
• Attend community events.
• Write press releases.
• Maintain liaison with families and residents.
• Resolve resident complaints and grievances.
• Assist in the front office.
• Attend monthly family Potlucks .
• Obtain complete and accurate information to facilitate the admissions process.

Qualifications

• Presents a professional image to prospects through dress, behavior, and speech.
• Experience working with older adults is preferred .
• Completion of at least 60 college or continuing education units is required.
• Current training in first aid and CPR is preferred .
• Need to have the flexibility to relocate and travel as needed for the position.
• Execute Strategic Marketing Plan
• Utilize CRM software to manage all contacts.
• Compassionate and uplifting spirit that is passionate about working with the senior population.

Special Skills Needed

• Personal characteristics, physical energy, and competence to work effectively with families seeking non-medical care.
• Excellent communication skills.
• Customer service and time management skills.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Lines of Supervision

• Supervision Given & To Whom: Executive Director, President, & VP of Marketing and Sales
• Supervision Received & From Whom: Delegated by the Administrators.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Join our team and make a difference in the lives of seniors. Apply now!