Medical Assistant, Behavioral Health

Job Description

Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.

About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Benefits Offered

• Monday through Friday schedule, closed all major holidays
• Medical, Dental, Vision, and Life insurance
• Safe Harbor 3% 401k contribution
• Robust PTO offerings
• Education reimbursement

Job Summary

The Medical Assistant (MA) is responsible for providing the initial screening of patients through the collection of vitals and health history during the rooming process. This position ensures the clinical team has the patient information needed to promote the delivery of primary and preventative health care.

Main Responsibilities:

Clinical Floor Operations

• Prepare clinical area for building opening or closing in accordance with Finger Lakes Community Health hours of operation
• Clean and sterilize instruments, equipment, and clinical areas according to clinical infection control procedures
• Restock rooms with medical supplies
• Assess inventory and place order for medical supplies
• Perform Quality Control measures including but not limited to:
• Monthly control testing
• Equipment inspections
• Attend morning huddle meeting with patient care team to address patient concerns
• Review patient information during pre-visit planning to ensure appointments are appropriately scheduled and needed information has been received

Clinical Services

• Obtain patient vitals and history during patient rooming process
• Notify nurse or provider of abnormal findings during patient rooming process
• Assist with minor procedures and exams as outlined in NYS clinical scope of practice
• Perform patient screenings as outlined in NYS clinical scope of practice
• Complete phlebotomy and lab collection and handling as outlined in NYS clinical scope of practice
• Inform patients or designated persons of physician orders, changes in care plan, test results, etc. as outlined in NYS clinical scope of practice

Medical Record Maintenance

• Scan clinical documents from patient or clinical staff into patient chart
• Chart services in patient record including but not limited to:
• Referrals, screenings, lab orders/results, patient history, vitals
• Address telephone encounters, actions, and referrals in the electronic health record system in accordance with Finger Lakes Community Health policies and procedures

Education and Qualifications

• High School Diploma or equivalent
• CPR Certification Required
• Prior experience a plus, but not required
• The ability to work flexible hours -- some evenings are required
• The ability to communicate fluently in Spanish and English preferred, but not required
• A valid New York State driver’s license in compliance with FLCH drivers’ policy

Physical Requirements

• Must be able to hear and communicate with clients and staff via phone, web media, and in person.
• Must be able to lift up to 40 lbs
• Must be able to sit for extended periods of time
• Must be able to kneel, crawl, or bend into awkward spaces
• OSHA Level 1