Director of Ambulatory Nursing Services

Wage Range: $128,690 - $205,920 per year

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Lead the future of ambulatory nursing care at EvergreenHealth. As Director, Ambulatory Nursing Services, you will provide strategic, clinical, and operational leadership across hospital-based outpatient clinics, partnering with physicians, executive leaders, and interdisciplinary teams to advance quality, patient experience, workforce engagement, and organizational growth. This highly visible leadership role offers the opportunity to shape innovative care delivery models, develop high-performing teams, and drive excellence across a growing ambulatory enterprise.

Job Summary

Provides strategic, operational, and clinical leadership for nursing services within ambulatory clinics operating under the hospital license. Oversees nursing practice, ensuring the delivery of high-quality, safe, patient- and family-centered care while maintaining compliance with professional standards, regulatory requirements, and organizational policies. Partners with executive, medical, and operational leaders to develop and execute strategic initiatives, enhance clinical and operational performance, drive quality and cost improvement efforts, and support programmatic and facility planning. Utilizes a data-based approach and facilitates innovation and creativity in the development of new initiatives to support ongoing performance improvement and organizational change. Partners with leadership in the operation of assigned clinical/programmatic areas, including programmatic development, facility planning, problem-solving, quality, and cost improvement efforts. Provides ongoing support of patient- and family-centered care. Actively mentors and coaches staff in the execution of Hospital and departmental policies, objectives and operating procedures and all aspects of leadership. Develops and implements nursing administrative policies to conduct the objectives of the assigned areas. Participates and ensures coordination of professional nursing functions across clinical areas. Actively engages and supports team building and effective teamwork within departmental and institutional teams. Resolves clinical and operational problems of assigned areas with key stakeholders and patient care staff utilizing an interest-based problem-solving approach. Actively participates in strategic planning, policy formulation, problem solving and management of assigned Ambulatory units/areas. Represents nursing on committees and other activities ensuring collaboration. Acts as a liaison with appropriate Ambulatory and Hospital-wide groups.

Primary Duties

• Collaborates with executive leadership and physician partners to establish strategic priorities. Directs operational activities to ensure alignment with organizational goals, business objectives, and stakeholder needs.
• Ensures effective service delivery, regulatory compliance and achievement of quality, safety, service, and performance objects by directing professional, technical, and service management and staff. Provide administrative, clinical, and operational leadership for assigned departments and services.
• Creates and leads the vision, direction, and leadership for designated patient care departments and services, including the planning, implementation, and evaluation of programs and services that meet patient, family, and community needs.
• Leads the section of, develops, mentors, and evaluates nursing leaders and staff. Ensures effective workforce planning and management by fostering a culture of accountability, engagement, collaboration, and professional growth.
• Oversees the development, implementation, and integration of Performance Improvement, Quality Assurance, and High Reliability initiatives by utilizing data-driven methodologies to improve quality, safety, patient outcomes, operational effectiveness, and organizational performance. Demonstrates and incorporates Performance Improvement concepts and methodologies into day to day operational activities.
• Leads organizational change, system redesign, workflow optimization, and operational improvement initiatives to support evolving patient population needs, enhance care delivery, and achieve strategic objectives.
• Directs financial, workforce, capacity, and operational resource planning to ensure fiscal stewardship, effective resource utilization, budget performance, capital planning, utilization management, and sustained organizational growth.
• Builds collaborative partnerships with physicians, clinical leaders, operational leaders, and community stakeholders to advance organizational initiatives, improve care delivery, and support achievement of strategic priorities.
• Leads efforts to create a customer-centered culture that promotes exceptional experiences for patients, families, staff, providers, and external partners while balancing quality, service, access, and cost-effectiveness.
• Represents the organization and nursing profession in internal committees, special projects, community organizations, and regional, state, and professional forums. Advocates for nursing priorities and promotes initiatives that advance healthcare excellence and organizational objectives.
• Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position

• Bachelor’s in Nursing (BSN)
• Master’s in Nursing (MSN) or Master’s degree in other relevant field if holding a BSN.
• Licensed as a Registered Nurse in the State of Washington OR holding a multistate Nurse Licensure Compact (NLC) license
• 5 years of management experience in an ambulatory care environment
• Current Healthcare Provider BLS – American Heart Association by start date.
• Understanding and knowledge quality and fiscal management and a commitment to the provision of cost-effective healthcare.
• Excellent organizational, planning, problem-solving, and interpersonal skills

Benefit Information: Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

EvergreenHealth Benefits Guide