Hospital Medical Records Coordinator

Position Summary

Responsible for the compilation, verification, review, and filing of all medical records, including, but not limited to, the Essential Functions listed below. Responsible for informing patient and/or physician staff of the proper preparation and instructions for the tests ordered, and any pre-certs they need to acquire. Must maintain effective communication with physician offices and ancillary departments within the hospital. Answers telephone as needed and relays messages to appropriate individuals.

Essential Functions:

The Medical Records Coordinator functions include, but are not limited to, the following:

• Compiles, verifies, and files medical records by performing the following duties.
• Assist with review of medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable filing systems and electronic health record system
• Files processed labs, pathology reports, and loose correspondence into patient records once physician has reviewed and signed appropriately.
• Monitor unsigned medical records for deficiency tracking and follow up with providers regarding documentation.
• Navigates electronic health record system to retrieve data and file signed correspondence and reports.
• Assists in maintaining electronic health records, imaging, scanning, and record review activities.
• Maintains filing system by organizing patient records on shelves to ensure records are readily accessible by all departments.
• Answers calls from Clinical staff pertaining to medical records.
• Completes, mails, faxes, and files physician’s transcription documentation.
• Processes requests for release of information in accordance with HIPAA, state regulations, hospital policies, and applicable accreditation standards. Maintains confidentiality and security of protected health information (PHI).
• Assists with record pulls, and processes files for year-end purging.
• Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
• Accurately and efficiently enters data into electronic health record system and computer applications
• Handle inquiries from internal team and outside offices or patients
• Answer phones
• Demonstrates safe work habits through compliance with work-related policies and procedures.
• Adheres to policies, procedures, all safety plans, and all standards imposed by regulatory organizations.
• Demonstrates cost consciousness through efficient use of time, materials, staff, equipment, supplies and available resources.
• Establishes and maintains a good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
• May perform other incidental tasks, as needed.

Duties and Responsibilities:

The Medical Records Coordinator responsibilities include, but are not limited to, the following:

• Continuously assess and improves the department's performance.
• Completes the Orientation checklist for new employees in the department and orients to new technology, procedures
• Completes and maintains skills necessary for position (refer to Competency checklist) including orientating to new technology, procedures etc. necessary for position.
• Employee demonstrates support for Edgewood Surgical Hospital's mission, ethical standards, compliance program, and organizational values.

Qualifications

• Must possess good oral and written skills, must be able to communicate with hospital contacts both on the telephone and directly, and effectively communicate with all age groups, populations, and individuals within the hospital.
• Must have the physical ability to maintain a medium percentage of sitting standing with a low percentage of standing and walking. Lifting is light with some frequency of lifting, bending and reaching over head. Occasional pushing/pulling, kneeling or climbing ladders.
• Knowledge of medical/surgical terminology and health care accreditation standards.
• Good planning and organizational skills, with strong attention to detail in health care documentation.
• Ability to communicate effectively, both orally and in writing.
• Ability to work with a high degree of accuracy and attention to detail.
• Ability to work well under pressure.
• Ability to work effectively with others.
• Normal patient care environment with little exposure to excessive noise, dust and temperature changes. May be exposed to: chemicals, hazardous waste, communicable diseases, blood and bloodborne pathogens.
• Demonstrated ability to handle multiple assignments and work independently with minimal supervision.
• A professional approach to work including a strong sense of responsibility for assigned duties.

Education

• High School Diploma (GED); some college education preferred
• Associate degree in Health Information Management, Healthcare Administration, Medical Office Administration, or related field preferred.
• Consistently seeks out continuing education activities relevant to practice areas. Attains initial and mandatory training as defined by hospital guidelines.

Work Location: In-person

Benefits : 401(k), Health Insurance, Health Savings Account, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off.