Family Planning Counselor

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.

Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.

Position Purpose:

The Family Planning Counselor/CPSP Case Manager provides counseling tailored to each family planning patient and educate them on human reproduction, contraceptive methods, pregnancy testing, and pregnancy options. This position will be responsible for assessing the patient’s needs and making appropriate referrals. The Family Planning Counselor/CPSP Case Manager provides information to programs and services for prenatal care, health education, and nutrition education.

Family Planning Counselor Responsibilities and Functions

• Screens emotional stability and gives pregnancy test results and provides pregnancy counseling.
• Provides educational instruction on contraceptive methods in accordance to Health Education Protocol for Family Planning.
• Assesses patient’s educational needs and tailors counselors session accordingly.
• Reviews tobacco use assessments provided to Family Planning patients.
• Conducts teen risk assessment for adolescent patients.
• Makes necessary referrals to on-site professional counselors and off-site services as needed.
• Performs eligibility screening for all Family Planning patients.
• Completes State eligibility forms on Family Planning patients.
• Collects and reports statistical information.
• Attends workshops, conferences, and/or meetings, which Clinic Supervisor/Manager consider necessary for fulfillment of duties.
• Other duties as assigned.

CPSP Case Manager Responsibilities and Functions

• Provide CPSP orientations via one (1) hour face to face session.
• Provide Prenatal Combined Assessment/Reassessment Tool and Combined postpartum assessment per CPSP guidelines – minimum of three (3) one hour face-to-face assessments per client.
• Based on assessment tool responses, provide one to one nutrition, psychosocial counseling and health education to clients.
• Develop individual care plan and conduct appropriate follow-up for clients, in person and via phone calls.
• Assist in the development/revision of assessment tool protocol.
• Consult with psychosocial and nutrition consultants as appropriate.
• Report/document client progress needs in medical charts.
• Ensure/assist clients with practical arrangements for meeting medical, diagnostic, specialty consults, nutrition, psychosocial and other recommendations.
• Assure that perinatology and obstetrical diagnostic reports are received and shared with provider.
• Per provider order, contacts patient regarding follow up visits or other medical issues.
• Assist patient with hospital pre-registration.
• Assist patient with form completion (disability, FMLA, etc.)
• Follow-up on Medi-Cal eligibility issues.
• Track patient data, including required UDS reporting, and complete reports as required.
• Attend Comprehensive Prenatal Health Worker trainings.
• Attends department staff meeting including case conference meetings.
• Assists with CPSP audits.

Position Requirements and Qualifications

• Ability to work with adults and youth in a variety of settings.
• Basic knowledge of reproduction, contraception and related topics.
• CHW Certification and counseling skills.
• Bilingual in English/Spanish.
• One year prenatal care experience.
• Excellent verbal communication skills.
• Written/oral fluency in Spanish.
• Strong written and organizational skills.

East Valley offers a competitive salary and a defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.

Please apply to this position with your current resume.

Principals only. Recruiters, please do not contact this job posting.

EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.