Emergency Department Technician I

Job Summary

Emergency Department Technician I

St. Mary’s Regional Medical Center | Lewiston, Maine

St. Mary’s Regional Medical Center is seeking an Emergency Department Technician I to join our patient-focused care team. This position provides essential patient care and administrative support in a fast-paced emergency department. The ideal candidate is compassionate, dependable, detail-oriented, and committed to providing quality patient care.

Key Responsibilities

• Assist with preparing patients for examinations and treatments, as well as transportation, admission, and discharge.
• Obtain vital signs, perform EKGs, phlebotomy, ear irrigation, and specimen collection, and assist with other patient care procedures within the scope of the position.
• Monitor patients and promptly report changes in vital signs or condition to the appropriate clinical staff.
• Maintain patient confidentiality and document required patient observations and safety precautions.
• Assist with patient, belongings, room, and metal detector searches, as well as seclusion or restraint procedures under RN direction.
• Register patients arriving by ambulance or police, obtain room assignments and required signatures, and secure patient valuables.
• Gather accurate demographic, personal, insurance, and financial information from patients or their representatives.
• Prepare and release authorized patient records in accordance with applicable laws and confidentiality requirements.
• Provide financial counseling as needed, including information about Charity Care, MaineCare, and short- or long-term payment arrangements in accordance with department policy.
• Transcribe and process physician orders, answer telephone calls, and complete filing, copying, faxing, and other administrative duties.
• Maintain department supplies, equipment, cleanliness, and readiness.
• Assist with preparing and delivering patient information to the courts for behavioral health cases.
• Maintain required certifications, annual compliance courses, and competencies while supporting a safe, welcoming environment for patients, families, and students.

Qualifications

• High school diploma or GED.
• State of Maine CNA or EMT-B certification required at the time of hire.
• Basic Life Support (BLS) certification required.
• Strong computer, verbal, and written communication skills.
• Ability to prioritize tasks, multitask, and work effectively in a fast-paced environment.
• Ability to communicate professionally with patients, families, and healthcare team members while maintaining confidentiality.
• Crisis Prevention Institute (CPI) training preferred or obtained before completion of orientation.

An equivalent combination of education and experience may be considered.

Why Join St. Mary’s?

Join a team dedicated to compassionate, high-quality patient care and the mission and values of Covenant Health Ministry. As an Emergency Department Technician I, you’ll play an important role in supporting patients and clinical staff throughout the emergency care experience.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range

$21.55 - $29.68

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.