New Patient Concierge - Case Manager
About the job
Welcome to Connect Chiropractic ! We're seeking a dedicated full-time New Patient Concierge - Case Manager to join our team. In this pivotal role, you'll guide new patients on their chiropractic journey while ensuring a seamless, supportive experience from start to finish.
This position offers $20-$25 per hour with an impressive array of benefits to support your personal and professional growth:
- 8 paid holidays
- 40 hours of PTO (after one year of employment)
- Unlimited unpaid PTO
- Group discounts for health, dental, and vision insurance
- $50/month gym reimbursement
- Free chiropractic care for employees and their family members
Don't miss your chance to join a team where your skills will be valued and your career can thrive. Apply today!
WHAT YOUR DAY IS LIKE
You start your day ready to help new patients feel at ease as you guide them through their initial consultations. You expertly conduct insight assessments, educate patients about chiropractic care and the benefits of various treatment options, and review X-rays to give them a clear understanding of their path forward. Conversations about financial options are handled with empathy and professionalism, ensuring patients feel supported every step of the way. Each day is dynamic and fulfilling as you play a crucial role in delivering exceptional care while contributing to the smooth flow of the clinic.
WHO ARE WE?
Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work.
WHAT'S NEEDED FROM A NEW PATIENT CONCIERGE - CASE MANAGER?
We're looking for a highly motivated individual to work:
This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be:
Wauwatosa Schedule:
Monday: 8am-1:30pm & 2:40pm - 7pm
Tuesday: 1:00 PM - 7pm
Wednesday: 7:30am-12:30pm & 2:40pm-6pm
Thursday: 7:30am-12:30pm & 2:40-7 pm
Qualifications
- High school diploma or equivalency
- Previous medical background
- Comfortable discussing finances with others
Additionally, the ability to navigate challenging conversations with professionalism and exceptional communication skills are a plus!
If you feel this is the right New Patient Concierge - Case Manager job for you, go ahead and apply! We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. We look forward to meeting you!
From Connect Chiropractic's job posting, checked 4 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Connect Chiropractic
Connect Chiropractic hires front-office staff, physicians and medical assistants in Oak Creek, Wauwatosa and Delafield in Wisconsin.
Hires in WisconsinPay on its listings: 37.5% of its open jobs state an hourly rate
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