Unit Coordinator - CMC (FT)

JOB TITLE: Unit Coordinator

DEPARTMENT: Cedar Mountain Center

REPORTS TO: CMC Case Manager & CMC Counselor Supervisor

JOB SUMMARY

The Unit Coordinator (UC) is responsible for maintaining a safe, secure, and structured environment while supervising and supporting residents throughout their recovery process at Cedar Mountain Center (CMC). This position monitors resident behavior, reinforces facility guidelines, promotes positive coping skills, and assists with therapeutic activities, resident transportation, documentation, and daily unit operations providing office duties as needed.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the lifespan and possess the ability to assess data reflective of the patient's status. They must be able to interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs, and to provide the care needed as described in the unit's/area's/department's policies and procedures.

JOB REQUIREMENTS

High school graduate or equivalent preferred.

EXPERIENCE

Prefer minimum of one-year experience in patient care work and experience in secretarial work or related areas.

SKILLS

• Must possess a high degree of confidentiality in all matters with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Must possess strong interpersonal and communication skills, with the ability to interact professionally, courteously, and effectively with residents, staff, visitors, and individuals from diverse backgrounds.
• Must have well-developed written and verbal communication and public speaking skills.
• Interest in and understanding the special needs of individuals living with a substance use disorder and/or mental health disorder.
• Prefer philosophy compatible to a 12-Step disease model of therapy.
• Must have a positive, unbiased attitude toward individuals living with a substance use and/or mental health disorder and their families.
• Strong computer and keyboarding skills.
• Must have ability to learn and use Microsoft Office Suite products including Word and Outlook.
• Ability to learn new computer software applications.
• Must be able to deal with occasional crisis calls.

REQUIRED CERTIFICATIONS

BLS (AHA); Current clean valid drivers’ license.

ESSENTIAL FUNCTIONS

• The UC will maintain a visible and consistent presence while remaining flexible with daily routines to ensure appropriate resident supervision and promote a safe, structured environment.
• The UC will monitor resident behavior, reinforce facility guidelines and expectations, and provide guidance and education to help residents recognize positive and negative behaviors, develop appropriate coping skills, and support their recovery process.
• UC will chart all significant events, both positive and negative.
• The UC will maintain security of the unit at all times.
• Obtain, monitor, and accurately document patients vital signs, including blood pressure, temperature, and pulse, as indicated and in accordance with established procedures.
• Complete CMC-provided training in Dialectical Behavior Therapy (DBT) and other therapeutic skills, apply these techniques in daily interactions with residents, and provide coaching and guidance to help residents develop and effectively utilize these skills throughout their recovery process.
• Transport and accompany residents to scheduled appointments, off-site Narcotics Anonymous (NA) and Alcoholics Anonymous (AA) meetings, and recreational outings, ensuring resident safety and appropriate supervision.
• Answer incoming telephone calls, provide appropriate information, and accurately relay messages to the appropriate individuals.
• Escort and supervise residents during meals and off-site activities, ensuring their safety and adherence to facility guidelines.
• Monitor fuel levels and ensure CMC vehicles are adequately fueled and ready for use.
• Participate in shift change reports to ensure accurate communication of resident status, activities, concerns, and other pertinent information to incoming staff.
• Maintain resident confidentiality and comply with all applicable federal and state privacy laws, regulations, and facility policies.
• Coordinate and place snack orders twice weekly to maintain adequate supplies for residents.
• Assist with educational lectures and therapeutic activities, and develop the skills necessary to facilitate resident groups, including drumming circles, ropes courses, games, and other structured activities.
• Monitor scheduled resident visitation, ensuring visitors sign in and out and complete required confidentiality forms in accordance with facility policies.
• Perform general administrative and clerical duties as needed, including copying documents, preparing resident binders, answering telephones, and providing other office support.

SECONDARY FUNCTIONS

• Serve on designated committees as requested.
• Attend meetings as requested
• May be requested to perform other duties and responsibilities for which the individual is qualified.