Case Manager-HCH - Central Bakersfield CHC

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Case Manager-HCH who:

The Case Manager-HCH is an essential member of the Healthcare for the Homeless (HCH) and Street Medicine Team. This position involves outreach and engagement with homeless individuals in various environments, such as encampments, abandoned buildings, parks, meal programs, bus stations, streets, alleys, and under bridges. The Case Manager promotes awareness of and access to opioid treatment services and provides logistical support for health care enrollment, housing, and other social services. This role combines case management and peer support, focusing on connecting homeless individuals to essential services while advocating for their rights and well-being.

Essential Functions

• Develops and maintains familiarity with the homeless population, including their locations, movements, social and physical environments, and resources.
• Learns and maintains knowledge of the locations and movements of homeless individuals and the social and physical environments, problems and resources used, as well as other patterns or characteristics of the sub-culture.
• Educates homeless individuals about available services and refers them to relevant programs, including opioid treatment services and HCH.
• Provides logistical support with enrollment for health insurance programs, housing, and other social services including filling out paperwork, reminders for appointments, transportation to appointments, medication pickup, etc.
• Maintains contact with homeless individuals who may be physically or mentally ill but initially refuse services, offering ongoing support and assistance.
• Develops and maintains knowledge of relevant public and private agencies and service providers in Bakersfield to facilitate referrals and linkages to services.
• Maintains adequate records as to outreach activities, advocacy efforts in the community, and fulfills all other documentation and tracking requirements as required by administration of grants for supportive services.
• Serves as an advocate and educator, promoting the dignity of individuals and ensuring they have access to the information and resources they need for their healthcare and well-being.
• Provides other necessary services to homeless individuals, as appropriate and required by the team.
• Upholds the mission and policies of Clinica Sierra Vista, ensuring high-quality, compassionate care for all individuals.
• Other duties as assigned.

Youll be successful with the following qualifications

• Education: High school diploma or GED equivalent
• Experience working with homeless population and persons from diverse cultures and income levels.
• Bilingual proficiency in second language is preferred.
• Intermediate skill level in the use of a PC and related software applications (MS Office, Access and Excel)
• Excellent verbal, written communication and listening skills.
• Strong interpersonal skills with a demonstrated ability to work independently on individual and assigned tasks while exhibiting good judgment.
• Demonstrated ability to maintain confidentiality.
• Ability to manage multiple competing priorities and work well in a fast-paced environment.
• Understanding of basic healthcare principles with the ability to make reasonable and appropriate referrals.
• Ability to work as a team member.
• Reasonable and predictable in person attendance.
• Ability to work some evenings and weekends.
• Must pass a criminal background clearance.
• Travel within Kern county- must have a valid California Driver's License and a properly insured vehicle for use on the job.
• Current TB clearance.
• Must be able to carry forms and supplies up to 50 pounds.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!