Front Office Assistant
How this pay compares
This posting does not state an hourly rate. Open medical receptionist jobs in Georgia post a median of $16.50 an hour, the middle half $16–$17.23, across 6 jobs that state their pay. Medical receptionists employed in Georgia earn a median of $17.36 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access, front desk and medical coding jobs in our research
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- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant at our Winn Way Office 445 Winn Way Decatur, GA 30030. The Front Office Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery.
HOURS:Mon- Fri 8:00am- 5:00pm
Under general supervision, the Front Office Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to:
DUTIES AND RESPONSIBILITIES:
Greeting clients and guests upon arrival
Facilitating the process of admitting clients to the facility
Insurance Verification
Scheduling
Appointment Reconciliation
Verifies Authorizations and Treatment Plans
Bed Management and Census Verification
Answering multi-line phones and responding to requests immediately
Protecting patients’ rights through strong adherence of HIPPA regulations
Excellence in communication skills, both verbal and written
MNIMUM REQUIREMENTS:
High School Diploma or equivalent
Professional front office etiquette
Pleasant demeanor
Ability to multi-task
Excellent communication Skills
Organization skills
Data entry skills
Minimum of two years of front desk experience in a medical office or hospital setting
Previous experience with Electronic Medical Records
Proficiency in computer program applications and basic office equipment
Strong data entry skills with the ability to type a minimum of 45 wpm
PREFERRED QUALIFICATIONS
Prior experience working in a mental health environment
Completion of a Medical Administrative Assistant program
Experience with AVATAR electronic medical record software
Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so.This employer participates in E-Verify.
For more information visit www.claratel.org/careers
Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA
From Claratel Behavioral Health's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Claratel Behavioral Health
Claratel Behavioral Health hires mental health staff, advanced practice providers and nurses in Decatur, Georgia.
Hires in GeorgiaPay on its listings: 0% of its open jobs state an hourly rate
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