Patient Access Tech II
How this pay compares
This posting does not state an hourly rate. Open patient access representative jobs in Virginia post a median of $20.50 an hour, the middle half $18.98–$22.28, across 22 jobs that state their pay. Patient access representatives employed in Virginia earn a median of $21.29 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Virginia: pay by town and employer
About the job
- GENERAL SUMMARY
- The Patient Access Technician facilitates the revenue cycle and is responsible for accurate data collection, documentation, and data retrieval with computerized systems. Reports to the Mental Health Therapy Manager.
- ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs insurance verification for active policy, confirmation of benefits or authorization requirements.
- Reviews and updates registration discrepancies.
- Communicates authorization requirements to appropriate staff to ensure services are properly authorized.
- Works collaboratively with various departments on patient access related information.
- Conducts pre-registration and insurance verification for CHKDHS services.
- Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.
- Functions as a Patient Account Tech I as necessary.
- Performs other duties as assigned.
- LICENSES AND/OR CERTIFICATIONS
- None required.
- MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- Minimum education requirement is a high school diploma or equivalent.
- Three to five years related work experience preferred.
- Minimum twelve months of medical billing and follow-up experience in a hospital patient account department, physician office or medical services organization.
- Must be familiar with ICD-9/CPT coding, third party payer insurance verification processes and medical terminology.
- Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
- Demonstrates proficiency in computer keyboarding skills required.
- Ability to relate well with the public.
- Must be able to travel to varying work locations as needed.
- Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
- WORKING CONDITIONS
- Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
- PHYSICAL REQUIREMENTS
- Click here to view physical requirements.
CHKDHS is an Equal Opportunity Employer.
- Equal Employment Opportunity is the Law – click here for more information
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at T alentTeam@chkd.org
From Children's Hospital of The King's Daughters's job posting, checked 4 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Children's Hospital of The King's Daughters
Children's Hospital of The King's Daughters is a nonprofit children's hospital with an emergency department in Norfolk, VA. Its job board posts jobs for nurses, mental health staff and medical assistants. Source: Medicare Care Compare: Children's Hospital of The King's Daughters
Based in Norfolk, VAHires in Virginia, North CarolinaPay on its listings: 0% of its open jobs state an hourly rate
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