Medical Assistant - Group Facilitator

Overview

JOB SUMMARY The CommUnityCare Centering Pregnancy and Centering Parenting programs offer an alternative care model focused on group visits and education, which promotes positive health outcomes and patient satisfaction for pregnancy and pediatric care. These programs are nationally accredited by the Centering Healthcare Institute. The Medical Assistant - Group Facilitator serves as co-facilitator of CommUnityCare's Centering Pregnancy and Parenting programs. The Medical Assistant Centering Facilitator works in close collaboration with providers, clinical staff, and the Centering Steering Committee in order to ensure adherence to program operations and standards.

The CommUnityCare Diabetes Self-Management Training (DSMT) program offers an alternative care model focused on group visits and education, which promotes positive health outcomes and patient satisfaction for patients living with diabetes. These programs are nationally accredited by Association of Diabetes Care & Education Specialists (ADCES).

The Medical Assistant – Facilitator serves as co-facilitator of CommUnityCare’s DSMT program. The Medical Assistant Group Care Facilitator works in close collaboration with providers, clinical staff, and the certified diabetes care & education specialists to ensure adherence to program operations and standards. The facilitator will be crosstrained to facilitate and support group care programs across multiple specialties based on program needs.

Responsibilities

JOB FUNCTIONS Essential Functions• Co-Facilitates with licensed provider Centering Pregnancy and/or Parenting groups and/or diabetes groups or other specialties and discussions.• Preparation of centering groups including chart preparation and organizing materials and supplies for each group and session. Responsible for managing supplies and inventory.• Complete all direct and indirect care documentation in timely manner and ensure patient records are current and complete.• Oversight of recruitment, participation, retention and direct point of contact for patients in Centering Pregnancy and Centering Parenting groups and diabetes groups or other specialties.• Responsible for reporting information, assist with monitoring and maintaining the program's database to reflect participant delivery outcomes, benchmark data, and other indices as specified through awarded grants.• Collaborate with key players to ensure coordination and oversight of programming schedules.• Communicate and work in conjunction with other CommUnityCare centering sites. Back up facilitator for other sites as needed.• Collaborate with direct supervisor and co-facilitator (provider lead) to assess, create and introduce new program curriculum.• Assist direct supervisor with community outreach as needed, including but not limited to managing social media platforms, email correspondence and community events.• Maintain all licensure and/or certificate requirements.• Support direct supervisor with the implementation of program to new sites and the site approval processes.Perform other duties as assigned.• Attend all practice leader and /or clinic site meetings regularly. These may be related to quality assurance, patient care and other related topics.• Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare

• Standard Operating Procedures and CommUnityCare Policies and Procedures.• Travels between CommUnityCare sites as needed to facilitate and support group care programs.

Qualifications

Minimum Education

• Required/Preferred And/Or High School Diploma or equivalent (higher degree accepted).
• Required Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience.

Work Experience

• Required completion of a medical assistant externship.
• Preferred experience with DSMT, diabetes education, or group based chronic disease education.
• Previous facilitator experience preferred.