Scheduling Coordinator - Home Health - Full Time - Petaluma

Job Description Summary

Directs the coordination care under the supervision of the Executive Director

Essential Job Functions/Responsibilities

• Understands and adheres to agency policy and procedures.
• Confers with Executive Director on problems and complaints.
• Liaises between coordinating team and nursing office.
• Performs all coordinating duties when necessary.
• Enters scheduling data, creates schedules.
• Schedules client appointments/visits according to care plans and staff availability.
• Reviews and directs case management notes, documenting change of aide, change in service, telephone complaints, etc.
• Contacts care providers, clients, and staff with day-to-day changes.
• Maintains staff and client statics reports.
• Supervises the scheduling of appropriately skilled person to fill the case, the inputting of the scheduling information on the computer and continue to supervise the coordination of the scheduling.
• Supervises the scheduling of replacement workers as needed and the input of scheduling information
• Communicates with patients/families on home health aide related issues.
• Coordinates patient care among disciplines.
• Performs general office duties including but not limited to word processing, photocopies files, shreds, sort/distributes mail, provides reception and telephone service.
• Takes telephone referral information.
• Handles matters related to staff and the patients they serve.
• Provides staffing for sick leave, vacation, long term leave.
• Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information.
• Advises the Executive Director of all new cases to be filled and supervises the review of cases on a weekly basis.
• Oversees the documentation and reporting of changes in patient status, in-service requirements, in and employee staff assignment and, any unsatisfactory performance.
• Discerns client services required as outlined in agreements, urgent requests, and care plans.
• Supervises staff regarding punctuality, assignments and reliability.
• Performance of other duties as required.
• Must adhere to the company attendance and reliability guidelines, which are an essential function of the job to ensure quality, and consistent patient care.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description

Job Qualifications

• At least two years’ experience as a Coordinator, preferred.
• Ability to utilize a PC, calculator, Multi-line telephone and other related office equipment.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities.

Physical Requirements

• The ability to sit frequently for 3-6 hours.
• The ability to frequently stand for 3-6 hours.
• The ability to occasionally drive/ operate foot control for 1-3 hours.
• The ability to walk intermittently on level and or unlevel surface for less than 1 hour.
• The ability to intermittently bend or climb for less than 1 hour.
• The ability to occasionally twist, kneel, crouch and crawl for 1-3 hours.
• The ability to lift 10 pounds occasionally for 1-3 hours.
• The ability to lift 11-50 pounds intermittently for less than 1 hour.
• The ability to carry up to 10 pounds occasionally for 1-3 hours.
• The ability to carry 11-50 pounds intermittently for less than 1 hour.
• The ability to push up to 10 pounds occasionally for 1-3 hours.
• The ability to push 11-50 pounds intermittently for less than 1 hour.
• The ability to pull up to 10 pounds occasionally for 1-3 hours.