Patient Access Training Specialist (102726.2) FULL TIME

Patient Access Training Specialist opportunity in beautiful Hamilton, Montana!!

Bitterroot Health is seeking candidates to fill a Training Specialist position in our Patient Access department. The Patient Access Training Specialist is responsible for developing and delivering training programs across all patient access functions within the Bitterroot Health System. The Patient Access Training Specialist will apply different training methodologies to develop patient access best practices, materials, and competency evaluations across all patient access services. Will be expected to run classes for new and existing hires, develop staff training plans based on the identified opportunities, and systematically addresses ongoing training needs in collaboration with functional department supervisors and managers. Ideal candidates for this position are engaging and customer focused. The Patient Access Training Specialist reports to the Director of Patient Access.

Minimum Qualifications

High school diploma or GED required

Minimum Two years’ experience in health care and patient access operations

Minimum one year experience with Cerner applications

CHAA certification preferred

Excellent problem-solving skills

Experience with formal adult learning concepts and performance improvement approaches strongly preferred

Proficiency with Microsoft software (Word, Excel, etc.)

Demonstrated ability to maintain a customer-centric service approach

Excellent written and verbal communication skills, and ability to collaborate and interact with all levels within Bitterroot Health

Strong attention to detail and follow-up and ability to multi-task

Demonstrated dedication to Bitterroot Health’s mission, vision, and values

Strong interpersonal skills and the ability to build relationships

Working Knowledge of HIPAA, EMTALA, and other compliance policy

Schedule: Full-time, 40 hours/weekBenefits: This position is eligible for the full benefit