Associate Administrator, CNO

Job Description

Summary

The Associate Administrator, CNO is a member of the facility Senior Management Team responsible for implementing the hospital Strategic Plan. Serves as the facility Chief Nursing Officer (CNO). The Associate Administrator, CNO has direct line authority responsibilities and matrix responsibilities in nursing practice and team members within the facility of responsibility.

The CNO is responsible for assuring that nursing policies are developed consistently and observed. This leader is also responsible for the development of appropriate departmental policies and procedures, as well as to assist to establish Standards of Nursing Care for Nursing Services. The CNO shall ensure the continuous and timely availability of nursing services to all patients.

The CNO oversees compliance with regulatory standards for nursing and departments of responsibility, i.e., Joint Commission, Medicare Conditions of Participation, State Board of Nursing, and Department of Health requirements.

As an integral part of the leadership team, the CNO is required to participate in performance improvement programs and to cooperate with interdepartmental projects to improve quality of service and reduce cost. The CNO is accountable for practicing fiscal responsibility by influencing the development of realistic annual operating and capital budgets, conserving resources, equipment evaluation and selection, and monitoring expenditures to ensure they remain within budgeted parameters. Also responsible for determining appropriate nurse resources for staffing the patient care departments of responsibility. Confers with the nursing leadership to ensure that nursing resources are appropriately designated based on acuity and volume projections for each unit, and that contract labor is minimized. The CNO will ensure that departmental facilities and equipment are regularly inspected and maintained in optimum operating condition.

This leader is responsible for assisting with retention/recruitment plans of Ballad Health. The CNO is responsible for maintaining the qualified staff needed to provide quality services and for monitoring the activities of subordinate managers and supervisors; to ensure that ongoing educational opportunities, including attendance at Ballad Health programs, are provided; and that employees are treated with dignity, fairness, and consistency.

Supports system initiatives through active participation in the Nursing Institute CNO Council for Ballad Health for the planning and implementation for improving nurse recruitment and retention for Ballad Health, and standardization of evidence-based clinical practice across the health system for optimal patient care. Works with other system facility CNOs and service line leaders to establish Standards of Care for Nursing Services that are consistent throughout Ballad Health.

The CNO is accountable for maintaining harmonious interactions between departments and personnel and their customers including patients, family members, visitors, physicians, clergy, other employees and the general public. The CNO is accountable for maintaining technical expertise and development of leadership skills through ongoing education.

Requirements

Bachelor’s Degree from an accredited nursing program is required. Master’s degree in nursing (MSN), health care administration, or business (MBA) is required. Consideration will be given to candidates currently enrolled in a program to achieve these degrees.

Minimum seven years of progressive responsibility experience in health care, including five years in a supervisory role, with demonstrated nursing leadership experience.

The incumbent will be required to update technical expertise and to develop management/leadership skills through continuing education throughout tenure in this position.

Licenses and Certifications:

Valid and active RN licensure in appropriate state

Valid and active Nurse Executive certification preferred

BLS required

Work Requirements:

Shift: Day

On Call: No

Weekends: No

Travel Required: No Travel

Shift Details: 8a-5p

City/State: Kingsport, TN

Location

Ballad Health Medical Associates