Home Health Scheduler Team Coordinator - Lakeland, FL

Skilled Home Health Scheduling experience is needed.

Home Care Home Base experience is strongly preferred.

Position Overview

Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Team Coordinator Scheduler Full Time to join our dynamic home health care team.

Schedule: Monday - Friday Onsite in Office

Essential Job Functions

• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
• Daily activities can include but are not limited to:
• Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
• Send patient instructions
• Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
• Manage office calls, correspondance and meetings
• Monitor office supply levels
• Provide customer support
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPAA and Data Privacy Practices and regulation

Requirements

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience
• Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures

Comprehensive Benefits (Full-time positions)

Aveanna offers benefits designed to support you inside and outside of work , including:

• Competitive pay
• Medical, Dental, Vision, and Life insurance
• Voluntary Pet Insurance for your fur babies
• 401(k) with Company match
• Vacation time, Sick time, Paid Holidays, and Floating Holidays
• Tuition reimbursement and tuition discounts
• Free continuing education units (CEUs) for nurses
• Employee Assistance Program and Employee Relief Fund
• Employee Stock Purchase Plan

Our Mission

Our mission is to revolutionize the way homecare is delivered, one patient at a time . We are committed to innovation, clinical excellence, and compassionate care - because outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.