Client Care Coordinator

Almost Family, LLC is seeking a dedicated Client Care Coordinator to join our team in Bend, OR. This role plays a crucial part in ensuring exceptional service and support to our clients, fostering strong relationships, and coordinating care with efficiency and compassion. As a Client Care Coordinator, you will serve as the primary point of contact for clients, facilitating communication and assistance to meet their needs effectively. This is an in-office position, Monday-Friday, 8am-5pm.

Responsibilities

• Act as the main liaison between clients and internal teams, ensuring clear and timely communication.
• Coordinate scheduling and delivery of care services according to client requirements and company standards.
• Maintain accurate records of client interactions, care plans, and service updates.
• Address client inquiries and concerns promptly, providing professional and courteous support.
• Collaborate with care providers and management to optimize client satisfaction and service quality.

Requirements

• 1yr experience in senior care or related field
• Ability to travel in an around Central Oregon (experienced with winter road conditions)
• Strong interpersonal and communication skills to engage effectively with clients and team members.
• Excellent organizational abilities to manage multiple tasks and client information simultaneously.
• Proficiency in basic computer applications and record-keeping systems.
• Ability to work compassionately in a client-focused environment.
• Previous experience in a client coordination or care-related role is preferred.

Benefits

• Competitive compensation at $25.00 per hour, paid on a bi-weekly basis.
• Medical, Vision, Dental and additional voluntary benefits
• Progressive paid time off
• Paid Holidays
• Supportive work environment with potential for professional growth.

About the Company

Almost Family, LLC is committed to providing high-quality, compassionate care services to individuals and families. Our team members are valued for their dedication, empathy, and professionalism. We pride ourselves on creating a positive and collaborative workplace where employees can thrive while making a real impact in the communities we serve.