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Nurses

Telephone Triage Nurse

WakeMed logoWakeMedRaleigh, NCFull timePosted today

How this pay compares

This posting does not state an hourly rate. Open registered nurse jobs in North Carolina post a median of $47.75 an hour, the middle half $41.02–$49.28, across 474 jobs that state their pay. Registered nurses employed in North Carolina earn a median of $40.56 an hour, according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics, opens in a new tab).

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About the job

Overview

Responsible for providing appropriate health information as well as triaging the patient to the most appropriate level of care. By utilizing assessment skills in conjunction with established medical protocols, will provide phone advice, education, and triage within a full spectrum of acuity. Utilizing comprehensive nursing skills to assess and advise patients and their families, a plan of care is implemented. The plan is based upon the patient's developmental and health care needs as identified through the telephonic assessment of the patient and/or the caller's physical and psychological status in response to the established clinical guidelines. Understands the needs of the organization and supports the mission, values, and management of patient care services.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .

EOE

Licensure

Registered Nurse Required

Education

Diploma Nursing Required - Or Associate's Degree Nursing Required Bachelor's Degree Nursing Preferred

Experience

2 Years Nursing Required

Registered Nurse Required

From WakeMed's job posting, checked Oct 28, 2026. The employer's own page is the final word on requirements and availability.

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WakeMed hires nurses, imaging techs and nursing assistants in Raleigh, Cary and other towns in North Carolina.

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