Patient Service Representative - Specialty Care, Encino
How this pay compares
This posting states $31.88–$45.66 an hour. Open patient access representative jobs in California post a median of $29.34 an hour, the middle half $27.62–$32.47, across 210 jobs that state their pay, so this one is above the middle half of what they post. Patient access representatives employed in California earn a median of $27.34 an hour (source: BLS Occupational Employment and Wage Statistics, opens in a new tab), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics, opens in a new tab).
Patient access representatives in California: pay by town and employer
About the job
Description
In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians.
Major duties include but are not limited to:
- Acting as a liaison for the patients and physicians in the practice.
- Assisting patients in accessing service within the health system.
- Facilitating communication with referring physicians.
- Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect
Salary Range: $31.88 - 45.66/hourly
Qualifications
Required
- Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
Preferred
- Skill in using a PC with associated programs including Word, Excel, and Email
- Skill in demonstrating work experience with a database computer program
- Knowledge of major medical insurance plans and types of coverage provided
- Knowledge of medical terminology
From UCLA Health's job posting, checked Oct 29, 2026. The employer's own page is the final word on requirements and availability.
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About UCLA Health
UCLA Health is the University of California, Los Angeles academic health system, with Ronald Reagan UCLA Medical Center, UCLA Santa Monica Medical Center and clinics across Southern California.
Based in Los Angeles, CAHires in CaliforniaPay on its listings: 83.8% of its open jobs state an hourly rate
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