Central Service Tech II

Description

In this position, you will perform duties as a Central Service Technician (CST), supporting the distribution and management of medical supplies and equipment throughout the UCLA Health System. This role supports patient care by ensuring clinical teams have timely access to the supplies and equipment needed to safely and efficiently perform procedures. Work assignments are prioritized based on departmental goals, operational needs, and the demands of high-volume procedural areas.

The CST is responsible for accurate and efficient inventory management across assigned locations, including perioperative services and ambulatory care areas. Responsibilities include ordering supplies to replenish inventory, monitoring utilization and inventory turns, adjusting par levels based on clinical demand, and maintaining appropriate stock levels while minimizing shortages and overstock.

Additional duties include receiving, verifying, and distributing supplies and equipment; reconciling packing slips; identifying discrepancies; documenting received goods; and safely transporting supplies weighing up to 50 pounds to designated areas.

This position requires working efficiently and accurately in fast-paced procedural environments while supporting time-sensitive surgical and procedural workflows. Responsibilities include restocking and organizing supply areas, managing assigned module supply carts, maintaining barcode labels for scanning and inventory accuracy, and following up on vendor direct shipments to ensure timely availability of critical supplies.

The CST works closely with clinical staff, supply chain personnel, and vendors to maintain supply readiness across multiple procedural areas. Success in this role requires strong organization, attention to detail, efficiency, and a commitment to supporting uninterrupted patient care operations.

Qualifications

• Strictly obeys the healthcare regulations for infection control.
• Provides resources information regarding proper sterilization techniques, product information, equipment operation etc. to fellow staff and other healthcare team members, serving as a resource for people needing direction as required.
• Consistently demonstrates a high degree of accuracy and attention to detail.
• Actively participates in Quality Management and PIE programs.
• Consistently adheres to Materials Management / Receiving and UCLA Policies and procedures.
• Attends all in-services/workshops as requested. Assists in the orientation and skill development of new staff members. Attends and participates in required fire, safety, disaster, body mechanics, etc classes and/or drills.
• Always ensures a safe, clean working environment for self and co-workers. Monitors and reports unsafe acts or conditions and assists with resolutions.
• Consistently maintains good guest relations interdepartmentally, intra-departmentally, using English language in both written and verbal format. Demonstrates good telephone etiquette. Is sensitive to co-workers, patients, and family members, in a courteous and respectful manner.
• Maintains a positive attitude and behavior: efficient with time utilization/productive, strives to be a team member, prompt attitude, adapts to change in workload, adapts to variable rotating shifts, conducts personal business on break or lunch time.
• Always responds to the needs of all areas. If unable to meet the needs, keeps the area informed and offers alternatives
• Ability to push, pull up to 100 pounds and lift up to 50 pounds.
• Will actively assist in meeting the needs of the department

Preferred Qualifications

Previous experience working in a fast-paced surgical or procedural environment is highly preferred. Experience with surgical case picking, including accurately identifying, gathering, and preparing supplies for scheduled surgical procedures, is also highly preferred.

The Central Service Technician must be a highly motivated and detail-oriented individual who thrives in a fast-paced healthcare environment supporting high-volume procedural areas. The ideal candidate demonstrates strong organizational and time management skills, with the ability to prioritize tasks efficiently while responding to frequent supply requests and operational demands.

Strong English verbal and written communication skills are required to effectively interact with clinical staff, supervisors, and supply chain teams. The ability to work both independently and collaboratively in a team environment is essential. Candidates must be disciplined, dependable, and able to meet operational deadlines with minimal supervision.

The technician must be comfortable entering and maintaining accurate data in inventory management systems and completing administrative tasks in a timely manner. Attention to detail is critical to ensure accuracy in inventory tracking, par management activities, and supply distribution.

Flexibility to adapt to changing workloads, assignments, and schedules - including weekend coverage - is required. Employees must comply with all UCLA Health policies, infection control practices, and safety requirements, maintain a clean and safe work environment, and stay current with required HR training and competency requirements.

The position also requires a commitment to quality improvement initiatives and adherence to Materials Management and UCLA Health policies to ensure efficient supply support for patient care operations.