Patient Account Coordinator

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

Job Summary

Provides excellent customer service through final resolution which includes answering patient inquiries via verbal and written communication Responsible for contacting patients regarding past due amounts. Patient Account Coordinator researches the account, verifies that charges have been posted, insurance has been filed, contractual adjustments and/or payments posted properly and patient balances are resolved.

Reports

Manager

Supervises

None

WHAT YOU’LL NEED TO APPLY

Required Education

Minimum: High School Diploma or equivalent; Preferred: Associate degree

Required Experience

• Minimum: One (1) year of job-related experience.
• Related experience includes:
• Dealing with the public
• Collection experience and organization skills
• Medical terminology
• HIPAA knowledge
• Other Training or Special Skills:
• Ability to operate basic office machines, i.e., calculator, fax, printers, and photocopier.
• Computer proficiency
• Excellent verbal and written communication skills
• Experience in medical/clerical arena or hospital patient accounting background

Required Certification/License/Registry

None

If you are interested in becoming a part of TMH’s legacy of quality & compassionate healthcare, we want to know you.

Please submit your application & resume TODAY! We look forward to speaking with you.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.