Release of Information Technician (Temporary)

Overview

Health Records Specialist

(6-month, temporary job with the possibility of permanent employment)

(Note: This is not a technology or data analytics position, but rather an administrative role processing requests for patient medical records.)

Select Medical Corporate Headquarters – Mechanicsburg, PAFull Time | On-Site | Temporary

Location

960 Century Drive

2nd Floor

Mechanicsburg, PA 17055

Schedule

Schedules may vary to accommodate time zone differences:

M-F 8 am-5 pm

M-F 9 am-6 pm

M-F 10 am-7 pm

M-F 11 am-7:30 pm

Starting Pay: $18/hour, based on experience

Benefits

• Diverse and comprehensive benefits package
• Accruable Paid Time Off (PTO)
• Paid holidays
• 401(k) with company match
• Health, dental, vision, and life insurance
• Short- and long-term disability
• Extended Illness Days (EID)
• Personal and family medical leave
• Access to campus walking trails and outdoor rest areas
• Thorough orientation and strong cross‑department collaboration opportunities

About the Opportunity

Select Medical is seeking a detail‑oriented, motivated Health Records Specialist to support our critical illness recovery hospitals. This role is ideal for individuals who enjoy working on the business side of healthcare, reviewing patient medical records, researching and solving problems, and contributing to a mission‑driven organization focused on improving patient outcomes and quality of life.

Does This Sound Like You?

• You enjoy working behind the scenes in healthcare operations
• You thrive in collaborative, innovative team environments
• You want to work for an organization devoted to helping others

If so, this could be an excellent opportunity for you!

Watch our video to see what it’s like to work at Select Medical. We’d love for you to join our team!

Responsibilities

• Receives incoming requests for protected health information (via fax, phone, email) and screens requests for compliance with federal/state regulations and policies governing the release of information.
• Researches patient demographics/visits and retrieves patient information from electronic medical record (EMR) and paper-based systems to fulfill requests accurately, efficiently, and on time.
• Provides follow-up to the requestor when no records are found.
• Prioritizes, fulfills, and logs all requests for PHI. Releases information in requested format (i.e. hard copy, external drive, secure email, portal, and other approved secure methods.
• Invoices and processes payments for ROI services, adhering to policy and federal/state regulations.
• Communicates effectively both verbally and in writing with requestors (i.e., timely, courteous). Always maintains the highest standards of patient privacy and information security.
• Recognizes and reports problems or discrepancies encountered in performing job functions.
• Meets annual goals, quality and productivity standards established with supervisor.
• Performs other duties as requested.

Qualifications

Minimum Requirements

• High school diploma required.
• Excellent organizational skills, detail-oriented, ability to set priorities, and problem-solving.
• Demonstrates a sense of urgency in meeting deadlines and responding to internal and external customers.
• Knowledge of electronic medical records systems such as EPIC and the use of other software, including Microsoft.
• Communicates effectively, professionally, and respectfully with internal and external customers.
• Exemplifies a customer service interaction with internal and external customers.
• Ability to adapt to changing workload and workflow without interference to the quality of work and timeliness of work.
• Proven ability to work independently with minimal supervision.

Preferred Qualifications

• Associate degree in health information technology or an associated health care field preferred.
• Prior work experience (minimum 1 year) in the release of information or health information department preferred.
• Working knowledge of HIPAA and privacy standards preferred.

Additional Data

Why Select Medical?

Select Medical values work‑life balance and strives to offer a supportive, fulfilling workplace. Our employees enjoy meaningful careers complemented by benefits and programs that support their well‑being both inside and outside the workplace.

Equal Opportunity Employer, including Disabled/Veterans