Medical Assistant

Primor Health is a patient-centered primary care practice dedicated to improving the health and well-being of individuals and families. We provide comprehensive, compassionate, and evidence-based care focused on prevention, chronic disease management, wellness, and coordinated care. Our team is committed to delivering high-quality healthcare while building lasting relationships with our patients and communities.

Position Summary

Primor Health is seeking a compassionate, dependable, and detail-oriented Medical Assistant to support our primary care providers in delivering exceptional patient care. The Medical Assistant plays a key role in both clinical and administrative operations by assisting with patient visits, coordinating care, and ensuring efficient clinic workflow while providing an outstanding patient experience.

Clinical Responsibilities

• Welcome patients and prepare them for examinations by obtaining vital signs, medical histories, medication lists, allergies, and chief complaints.
• Document patient information accurately in the Electronic Health Record (EHR).
• Assist physicians and advanced practice providers during examinations and office procedures.
• Perform clinical tasks including:
• Administering vaccines and injections
• Performing EKGs
• Collecting blood and urine specimens
• Point-of-care testing (A1C, glucose, COVID-19, influenza, strep, urinalysis, etc.)
• Wound care and dressing changes
• Provide patient education on medications, preventive care, chronic disease management, and follow-up instructions.
• Prepare exam rooms and maintain adequate supplies and equipment.
• Coordinate laboratory testing, imaging orders, referrals, and specialist appointments.
• Support quality improvement initiatives and preventive care programs.

Administrative Responsibilities

• Schedule patient appointments and follow-up visits.
• Answer telephone calls and respond to patient messages professionally and promptly.
• Verify patient demographics and insurance information.
• Process prescription refill requests according to provider protocols.
• Coordinate referrals, prior authorizations, and medical records requests.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Assist with inventory management and ordering of medical supplies.

Requirements

• High school diploma or GED required.
• Graduate of an accredited Medical Assistant program preferred.
• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification preferred.
• Current Basic Life Support (BLS) certification required or obtained within 90 days of hire.
• One or more years of experience in a primary care, family medicine, or internal medicine setting preferred.
• Experience using Electronic Health Records (EHR) systems.
• Bilingual (English/Spanish) preferred.

Knowledge, Skills & Abilities

• Excellent communication and interpersonal skills.
• Strong understanding of primary care workflows and preventive medicine.
• Ability to prioritize multiple responsibilities in a fast-paced clinical environment.
• Strong organizational skills with exceptional attention to detail.
• Commitment to compassionate, culturally sensitive, and patient-centered care.
• Ability to work independently and collaboratively within a multidisciplinary healthcare team.