Front Office Administrative Assistant

Overview

The Provinces Dental is looking for an experienced Front Office Administrative Assistant to join our growing team in Chandler, AZ! We’re proud to have a supportive, organized practice where teamwork, exceptional patient care, and a positive experience come first. If you’re personable, detail-oriented, and confident managing a busy dental schedule while helping patients navigate their treatment and financial options, we’d love to meet you!

Schedule

• Full-time, 4 days per week
• Monday through Friday availability
• Two Saturdays per month

Pay & Benefits

• $23-$25 per hour, based on experience
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Supportive, team-oriented work environment

What You’ll Do

• Manage patient scheduling for treatment, recare, and follow-up appointments
• Maintain a productive and efficiently filled schedule
• Review and contact patients regarding unscheduled treatment and appointments
• Present treatment plans, including insurance benefits, estimated out-of-pocket costs, and financial arrangements
• Collect patient payments for treatment
• Assist with patient check-in and check-out as needed
• Confirm upcoming appointments and review scheduling needs
• Submit insurance claims and pre-authorizations when needed and assist with follow-up
• Coordinate communication with patients, specialists, and other dental offices
• Assist patients with prescription coordination, specialist follow-up, and post-treatment questions
• Provide a welcoming, professional experience for every patient

What We’re Looking For

• 3+ years of dental front office experience required
• Strong dental scheduling and treatment coordination experience
• Knowledge of dental procedures with the ability to clearly explain treatment to patients
• Understanding of PPO insurance plans and dental benefits
• Comfortable discussing financial arrangements and collecting payments
• Dentrix experience
• Excellent communication, telephone, and interpersonal skills
• Organized, proactive, and able to thrive in a fast-paced environment
• Positive leadership qualities and a team-first attitude
• Bilingual in Spanish is a plus

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