ACT (New) Certified Peer Support Worker (76-70)

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.

Non-Exempt $18.37

Job Summary

Responsible for providing peer support services to members with behavioral health issues, psychiatric disorders, drug and/or alcohol dependence, and physical illnesses. The peer worker will act as a consumer advocate, provide information and support for consumers, and assist consumers in their recovery process.

Core Competencies

• Ability to learn and apply new skills; uses resources effectively
• Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Ability to effectively use Electronic Health Records.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Manages difficult or emotional patient situations; responds promptly to customer needs; solicits patient feedback to improve service.
• Effective communication skills both verbal and written.
• Establishes and maintains effective relations with coworkers and a group setting.
• Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision.
• Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
• Shows respect and sensitivity for cultural differences.
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Provides care to patients within scope of work.
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Dresses appropriately for position; keeps self well groomed.
• Demonstrates persistence and overcomes obstacles.
• Meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention.
• Prioritizes and plans work activities; uses time efficiently; plans for additional resources; develops realistic action plans.
• Demonstrates accuracy and thoroughness; monitors own work to ensure quality and completes work in a timely manner.
• Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Job Requirements

• Must have a high school diploma or general education degree (GED)
• Certification as a certified peer specialist in the state of New Mexico.
• Must maintain a clean driving record. Must submit to LCDF required background check, TB screen and drug testing.

Benefits

• Health Insurance - PPO
• Dental Insurance
• Vision Insurance
• 401(K) with employer matching
• Life and AD&D Insurance
• Short Term Disability
• Long Term Disability
• Supplement Life Insurance
• Paid Time Off (PTO)
• Holidays (9)
• Education Reimbursement
• Cafeteria Plan
• Employee Assistance Program
• Travel Reimbursement

76-70-2831-00

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