Staffing and Administrative Coordinator - Home Care Services (Nurse Registry)

Kairos Home Care Services

Location: Orlando, FL

Job Type: Part-Time with Opportunity to Transition to Full-Time

Schedule: Monday–Friday | Primarily In-Office

JOIN THE KAIROS TEAM

Kairos Home Care Services is a growing Nurse Registry serving clients and families throughout Central Florida. We are looking for a Staffing & Administrative Coordinator to join our team and support our caregiver staffing, scheduling, onboarding, and administrative operations.

This is a hands-on, in-office part-time opportunity with the potential to transition to full-time based on business needs, performance, reliability, and the ability to successfully take on the responsibilities of the position. The ideal candidate is organized, dependable, professional, responsive, and comfortable communicating with caregivers and office staff in a fast-paced environment.

If you enjoy coordinating people, solving staffing challenges, following up on important details, and keeping an office organized, this may be a great opportunity for you.

POSITION SUMMARY

The Staffing & Administrative Coordinator supports the daily operations of the Nurse Registry by assisting with caregiver staffing, scheduling coordination, caregiver onboarding, credentialing follow-up, and general administrative duties . This position works closely with the Service Coordination and HR/Caregiver Credentialing teams and is an important part of helping ensure open shifts are addressed, caregivers receive timely communication, and administrative tasks are completed accurately. The ideal candidate is a strong communicator who takes initiative, follows through on assignments, and understands the importance of accuracy and confidentiality in a healthcare environment.

KEY RESPONSIBILITIES

Caregiver Staffing & Recruitment - Primary

• Assist with identifying available caregivers for open cases and shifts.
• Contact caregivers regarding available assignments.
• Confirm caregiver availability and interest in assignments.
• Follow up with caregivers regarding open staffing opportunities.
• Assist with filling uncovered shifts and finding replacement caregivers when needed.
• Maintain professional and timely communication with caregivers.
• Communicate potential caregiver matches to the appropriate Service Coordinator.
• Assist with caregiver/client introductions as directed.
• Escalate unresolved staffing concerns to the appropriate team member.

Administrative - Primary

• Answer and direct telephone calls professionally.
• Respond to routine emails and correspondence.
• Prepare forms, documents, and caregiver/client packets.
• Scan, upload, and organize electronic documents.
• Perform accurate administrative data entry.
• Maintain organized electronic records.
• Assist with updating caregiver and client information.
• Assist with internal reviews and audit preparation.
• Provide administrative support to Service Coordinators and management.
• Perform other administrative duties as assigned.

Scheduling Support

• Contact caregivers to confirm availability.
• Assist with communicating approved schedule changes.
• Follow up on uncovered or pending shifts.
• Identify potential scheduling conflicts and promptly communicate concerns.
• Assist with administrative scheduling updates in AxisCare .
• Provide general scheduling support to the Service Coordination team.
• Follow established agency procedures when making or communicating scheduling changes.

Caregiver Onboarding & Credentialing Support

• Assist with receiving caregiver applications and onboarding documents.
• Follow up with caregivers regarding missing or incomplete documentation.
• Collect and organize required credentials, certifications, and personnel documents.
• Upload documents to the appropriate caregiver file.
• Track outstanding documentation and follow-up items.
• Assist with monitoring credential and document expiration dates.
• Send reminders regarding missing or expiring documentation.
• Assist with preparing caregiver onboarding packets.
• Assist with coordinating required onboarding activities and training.
• Notify the HR/Caregiver Credentialing team when requested documentation is received.
• Assist with preparing caregiver files for internal reviews and audits.

Perform other duties as directed.

QUALIFICATIONS

Required

• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Strong attention to detail.
• Excellent follow-up skills.
• Ability to multitask and prioritize competing responsibilities.
• Professional telephone and customer service skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Basic computer proficiency.
• Ability and willingness to learn healthcare software and agency systems.
• Dependable, professional, and accountable work ethic.
• Ability to work in a fast-paced office environment.

Preferred Experience

Experience in any of the following is preferred:

• Home care
• Nurse registry
• Healthcare staffing
• Caregiver scheduling
• Healthcare administration
• Human resources
• Caregiver recruitment
• Caregiver onboarding
• Credentialing
• Personnel records
• Customer service

Healthcare experience is preferred but not required for the right candidate.

WHAT WE ARE LOOKING FOR

The right person for this position is someone who:

• Takes initiative and does not wait to be told what needs to be done.
• Communicates promptly and professionally.
• Follows through on assignments.
• Is comfortable making phone calls and speaking with caregivers.
• Can manage multiple priorities without losing attention to detail.
• Is dependable and punctual.
• Works well with a team.
• Treats caregivers, clients, families, and coworkers with respect.
• Understands the importance of confidentiality.
• Is willing to learn and grow with a developing healthcare organization.

WHY JOIN KAIROS HOME CARE SERVICES?

Kairos Home Care Services is growing, and we are looking for team members who want to grow with us.

This position provides valuable experience in

• Healthcare staffing
• Nurse registry operations
• Caregiver coordination
• Scheduling
• Caregiver recruitment
• Caregiver onboarding
• Credentialing support
• Administrative operations

You will work alongside our management and service coordination teams while gaining hands-on experience in the day-to-day operations of a growing healthcare organization.

Benefits

• Health Insurance
• Paid Time Off
• Vision Insurance
• Dental Insurance
• Life Insurance
• Pay Advance

HOW TO APPLY

Please submit your resume.

Qualified candidates may be contacted for an initial phone interview. Selected candidates will then be invited to an interview with the Kairos Home Care Services management team. Please ensure your resume accurately reflects your previous work experience, administrative skills, and healthcare or staffing experience, if applicable.

CAREGIVER STAFFING

• SCHEDULING SUPPORT
• ADMINISTRATION
• ONBOARDING
• CREDENTIALING FOLLOW-UP

Kairos Home Care Services is an Equal Opportunity Employer . We are committed to providing a professional and respectful workplace and consider qualified applicants based on their skills, experience, and qualifications.