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Front desk & admin

Scheduler

Hillcrest Healthcare logoHillcrest HealthcareKnoxville, TNFull TimePosted 4w ago

How this pay compares

This posting does not state an hourly rate. Open medical scheduler jobs in Tennessee post a median of $21.64 an hour, the middle half $20.98–$22.13, across 4 jobs that state their pay. Medical schedulers employed in Tennessee earn a median of $19.20 an hour, according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics, opens in a new tab).

Medical schedulers in Tennessee: pay by town and employer

The Patient Access, Coding & Medical Admin job market: pay, applicant demand and hiring, researched nightly

About the job

Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations.

It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission.

Hillcrest Healthcare employees embrace the concept of socialization for every resident and acknowledge that the healing process and long-term health stability relies on Whole Person Care.

Mission: Everyone Matters! Our mission is to respect, preserve the dignity, and celebrate the lives of those we serve.

Vision: Hillcrest Healthcare will lead the way in innovative approaches to delivering excellence in long-term care and will be the provider of choice.

Value Statement: We will serve with dedication, pride, humility, and integrity.

General Purpose:

Responsible for the daily, weekly and monthly work schedules for the nursing staff in accordance with all laws, regulations and company standards.

Essential Job Functions

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

  • Staffs the facility at levels determined by the Director of Nursing.
  • Utilizes overtime and agency only when approved by Director of Nursing.
  • Prepares nursing schedules and modifies as needed.
  • Distributes revised schedules to appropriate employees and posts at designated areas.
  • Processes requests for shift changes.
  • Maintains nursing assistant sign in sheets on a daily basis.
  • Distributes the next day’s assignment before the end of the shift.
  • Maintains attendance and tardy records for all nursing staff.
  • Reviews time sheets/punch detail records each pay period.
  • Makes necessary corrections to timesheets, with Director of Nursing approval, and returns to payroll clerk.
  • Notify Director of Nursing of trends in time-clock punches (early/late).
  • Maintains current nursing roster with current home and cell numbers, if applicable.
  • Maintain current certification and licenses for nursing staff (if the facility does not employ a Staff Development Coordinator).
  • Maintain in-service log for all nursing staff (if the facility does not employ a Staff Development Coordinator).
  • Attend in-service education programs in order to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Protect the personal property of the residents of the facility.
  • Others as directed by the supervisor or administrator.

Minimum Qualifications

  • Organized and detailed in work performance.
  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people in a nursing facility.
  • Comply with the Residents' Rights and Facility Policies and Procedures.
  • Perform work tasks within the physical demand requirements as outlined below.
  • Perform Essential Duties as outlined above.

From Hillcrest Healthcare's job posting, checked Oct 29, 2026. The employer's own page is the final word on requirements and availability.

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About Hillcrest Healthcare

Hillcrest Healthcare hires nurses, nursing assistants and front-office staff in Knoxville, Tennessee.

Hires in TennesseePay on its listings: 50% of its open jobs state an hourly rate

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