Call Center Scheduler - OB/GYN

Job Title: Call Center Scheduler

Location: Las Vegas, NV

Job Type: Full-Time

At Hera , we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.

My OBGYN , a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community.

We are seeking a Call Center Scheduler for heavy phone traffic.

Call Center Scheduler – Heavy Phones

Responsibilities

• Handle heavy inbound call volume
• Schedule, reschedule, and cancel patient appointments
• Assist with patient concerns related to referrals, medications, and results , delegating appropriately
• Document all calls accurately
• Support clinic operations by ensuring patients are routed correctly

Requirements

• Strong communication and multitasking
• Experience in a medical call center preferred
• Ability to work in a fast‑paced environment
• Medical office experience preferred

We Offer

• Competitive compensation and a full benefit package.