Intake Specialist - Needed Immediate Work

Intake Specialist Needed - Immediate Work

Helping U Homecare is a licensed home care agency serving NYC, Westchester, and Long Island, we are seeking a full-time bilingual Intake Specialist for immediate hire at our Manhattan location. This is a full-time, Monday-Friday in-office position offering opportunities for professional growth and advancement. As an Intake Specialist, you will play a vital role in our organization's mission to provide unparalleled service and valued companionship to our patients.

Responsibilities

• Contact and educate patients about Managed Long-Term Care (MLTC), Medicaid Advantage Plus (MAP) and Program for All-Inclusive Care for the Elderly (PACE) plans
• Process patient referrals, including demographic information, clinical documentation, and financial reimbursement details
• Verify eligibility and benefits for Medicare, Medicaid, Commercial, and Managed Care insurance plans through online portals and direct communication with insurance providers
• Coordinate with Managed Care representatives to confirm home care coverage eligibility and obtain initial evaluation authorizations
• Assist patient with re-enrollment, recertification, authorization, and vendor changes
• Accurately input information into internal systems to ensure timely reimbursement
• Maintain data entry of required documents and patient clinical records
• Report to the Director of Business Development and Intake

Qualifications

• Bilingual candidates: English and Spanish preferred
• Experience using HHA Exchange software required
• Experience working and navigating multiple software systems
• Proficient in customer service, communication, and follow-up skills
• Strong organizational skills with exceptional attention to detail
• Minimum of 1 years of home care experience required- Required
• Experience verifying Health Insurances
• Familiarity with Private Duty Nursing (PDN) and/or NHTD/TBI a plus

Compensation & Benefits

• Competitive salary with incentives and bonus opportunities
• Medical insurance
• Paid Time Off (PTO), including holidays, vacation, sick, and personal days
• 401(k) retirement plan
• Clarity Benefit Card

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and advancement
• A chance to make a meaningful difference in the lives of our patients

If you are a motivated and results-driven individual looking to join a team dedicated to providing exceptional care, please apply to this Intake Specialist role today!

Apply Now

Note: Salary range is $45,000 - $51,000 annually.