CLIENT CARE COORDINATOR (Mandarin preferred) ! Must have caregiving experience

The Client Care Coordinator plays a key role in daily operations, caregiver scheduling, client support, and intake coordination. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The job applicant should reside in Santa Clara County( San Jose, Santa Clara, Milpitas, Sunnyvale, Mtn View, Cupertino, etc), California, USA!

Key Responsibilities

• Coordinate and schedule caregivers for clients
• Handle initial client intake calls and gather care needs
• Communicate with clients, families, and caregivers
• Assist with caregiver hiring, onboarding, and coordination
• Manage schedule changes, call-outs, and coverage needs
• Maintain accurate client and caregiver records
• Support day-to-day operations and care coordination
• Provide compassionate, professional customer service

Qualifications

• Prefer speak in English/Mandarin(Chinese)
• Experience in home care, healthcare, caregiving, or scheduling preferred
• Strong phone and communication skills
• Organized, reliable, and detail-oriented
• Comfortable handling sensitive client information
• Able to multitask and problem-solve independently
• Familiarity with home care software is a plus (training provided)

What We Offer

• $29-$30 hourly pay
• Supportive, family-oriented work environment
• Opportunity to grow with a local, expanding home care agency
• Meaningful work helping seniors and families

To Apply:

Please send your resume with a brief introduction to wilfred.mabanta@griswoldcare.com or call 408-668-3888 .

Job Types: Full-time, Part-time

Pay: $29.00 - $30.00 per hour

Expected hours: 40 per week

Benefits

• Health
• Cell phone reimbursement
• Mileage reimbursement
• Opportunities for advancement
• Paid sick time
• Paid training
• Professional development assistance

Work Location: In person